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April 17th, 2012, 10:55 PM
#1
mac running windows 7 crashes
I have a macbook pro that is dual booted with windows 7. For some reason when I am running windows the system crashes. The keyboard is lit but black screen and no opperation. It seems to happen when I am in IE9 and click on a link in a website. I dont know if that is coincidence or if I have a hardware problem. Can someone give me some help to diagnose the problem
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April 17th, 2012, 11:46 PM
#2
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April 18th, 2012, 01:20 AM
#3
Thanks for your help Train. I had the same issue. This time it did something a little different. Instead of a black screen it rebooted and gave me the message that window had shut down improperly
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April 18th, 2012, 06:40 AM
#4
That is standard after a crash reboot like that.
So,
How To Disable the Automatic Restart on System Failure in Windows 7
http://pcsupport.about.com/od/window...-windows-7.htm
Now you should get a error type message.
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April 18th, 2012, 08:09 PM
#5
Thank you Train. I have also downloaded the latest video driver installed it. So far I have not had additional problems. I will let you know if i do. Thank you for your help.
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April 18th, 2012, 10:27 PM
#6
Might want to burn those video drivers to a cd against possible future need.
You are welcome.
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April 19th, 2012, 06:11 PM
#7
Unfortunately I am still having the same problem. I really thought the video card was going to be the problem. Should I install it again this time using the clean install rather than the update?
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April 19th, 2012, 06:15 PM
#8
After uninstalling from add/remove [or whatever 7 calls it]
Do not reboot at this time.
Go into device manager and remove the video card
Only now, reboot.
When Win 7 comes up, reinstall the drivers.
That should get rid of any corruption in the video drivers.
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April 20th, 2012, 01:11 PM
#9
Train
I tried to do as you requested. When I do the uninstall, before I reboot, the video nVidia option is removed from device manager. I went ahead and rebooted, and reinstalled the drivers. I had the same issue. This time is happend in firefox not IE9 so it appears it is not and IE9 issue.
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April 22nd, 2012, 09:32 PM
#10
Gots me beat, soerry but that is the best I can do.
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