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April 10th, 2012, 12:50 PM
#1
[RESOLVED] NEW COMPUTER LEMON??
Hewlett-Packard h8-1214
System Serial Number: 4CE20106N4
Asset Tag: 4CE20106N4
Enclosure Type: Desktop3.30 gigahertz AMD FX-6100 Six-Core
No memory cache
64-bit ready
Multi-core (3 total)
Hyper-threaded (6 total) Board: Gigabyte 2AC8 1.2
Bus Clock: 200 megahertz
BIOS: AMI Ang_711 11/01/2011
Windows 7 Home Premium (x64) Service Pack 1 (build 7601)
Install Language: English (United States)
System Locale: English (United States)
Installed: 4/5/2012 9:56:13 AM
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Well, having purchased the above on the 5th of this month and already seeing problems, maybe I'll absorb the 15% restocking fee and return to Best Buy asap...but wanted to check here first...
found a "Windows has recovered from an unexpected shutdown" message just now, leaving me at the setup screen with nothing further possible except to force off using the on/off button.
HP is already scheduled to call me today at 5 PM PDT for a complete system recovery...maybe wasting my time considering the track record so far? This is supposed to be the biggest and best thus far--$850 to attest to that of my hard-earned money -- 10 GB RAM and six-core processor!
Mouse cursor is also weird, kind of going where it wants to go, when it wants...
Should I at least do a malwarebytes scan? I have the free version of AVAST installed with no reports of any problems...
Next move?
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