Sound problem
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Thread: Sound problem

  1. #1
    Join Date
    Sep 2009
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    31

    Sound problem

    OS: Windows XP Professional SP3.

    In the last few months, about half the time when I boot up my computer the sound will not work except for Windows-related noises (shutdown noise etc.).

    Also, If I'm booting up as the admin, I'll often get an error message that I assumed to be related the sound error, but may not be. I've attached a screenshot of the error message. When I click view technical information about the error report, I get this:

    C:\DOCUME~1\Owner\LOCALS~1\Temp\WER6b4d.dir00\svchost.exe.mdmp
    C:\DOCUME~1\Owner\LOCALS~1\Temp\WER6b4d.dir00\appcompat.txt

    Any suggestions on how to resolve this?
    Attached Images Attached Images

  2. #2
    Join Date
    Apr 2000
    Location
    Elma,Wa.
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    49,681
    Clean out the temp folder.
    I use TFC (Temp File Cleaner)
    http://www.geekstogo.com/forum/files...r-by-oldtimer/
    SMILE
    and post back. Let us know if it worked.
    [ Book mark this post to find it again]

  3. #3
    Join Date
    Sep 2009
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    31
    Hi Train. It doesn't seem to have worked. My sound is still not working about 1/2 of the time.

  4. #4
    Join Date
    Feb 2000
    Location
    Idaho Falls, Idaho, USA
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    Does it always work immediately after booting up the computer? If yes, then the cause is likely caused by some program you are running (could be a web browser, etc.). Testing might be a pain, but you can try the sound after each program you run to get a clue as to what might be causing it.

  5. #5
    Join Date
    Sep 2009
    Posts
    31
    Hi jdc. No, it either boots up and works fine, or it boots up and makes the windows sounds but won't play any other sounds (music, etc). It's about 50/50 it seems.

  6. #6
    Join Date
    Feb 2000
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    Idaho Falls, Idaho, USA
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    When it boots up and you get only Windows sounds, check Event Viewer for any events that might indicate that a driver failed to load.

  7. #7
    Join Date
    Sep 2009
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    31
    OK. How do I do that?

  8. #8
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    Apr 2005
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  9. #9
    Join Date
    Sep 2009
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    31
    I saw a couple of things. Under Applications tab:
    Error - Application Error. Faulting module unknown. Category (100) Event ID: 1000

    Under System tab:
    Listed several times, there was an Error for DCOM. Event ID: 10016.

    "The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID
    {BC866CF2-5486-41F7-B46B-9AA49CF3EBB1}
    to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19). This security permission can be modified using the Component Services administrative tool."

  10. #10
    Join Date
    Apr 2005
    Location
    USA
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    16,515
    "Windows XP" "Category (100)" "Event ID: 1000"

    You receive an error message after a Windows XP-based computer runs an automatic update, and you may be unable to run any programs after you close the "svchost.exe - Application Error" error message dialog box
    http://support.microsoft.com/kb/927385

    You cannot deploy software updates on a computer that is running Microsoft Windows XP or Microsoft Windows Server 2003
    http://support.microsoft.com/kb/939273

    Windows XP and Windows 2000 clients that share a single organizational unit stop responding or spontaneously restart
    http://support.microsoft.com/kb/870997



    "Windows XP" "Event ID: 10016"

    Event 10016 may be logged in the System log on a computer that is running Windows XP Professional x64 Edition
    http://support.microsoft.com/kb/899965

    Availability of Windows XP COM+ Hotfix Rollup Package 9
    http://support.microsoft.com/kb/895200

    McAfee VirusScan Enterprise 7.0 AutoUpdate Fails After Installing Windows XP SP2 RC1
    http://support.microsoft.com/kb/555099

  11. #11
    Join Date
    Sep 2009
    Posts
    31
    Seems to have done the trick! Thanks.

  12. #12
    Join Date
    Apr 2005
    Location
    USA
    Posts
    16,515
    Excellent. Thanks for letting us know.

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