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  1. April 8th, 2012 06:36 PM #16
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    jdc2000
    jdc2000 is offline Site Moderator
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    That sounds like a hard drive issue to me. The diagnostics may not see the drive if is failing.
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  2. April 8th, 2012 10:31 PM #17
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    photolady
    photolady is offline Site Moderator
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    Thanks jdc, I figured that too. I have sent him an email and told him what is/was our conclusion. I also told him since the computer is under warranty that he should contact Toshiba.
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