Windows "Help & Support" not working...

[rollie]

Hi!
Windows Help and Support is not working. The window comes up, I enter a question (any question regarding computer stuff) and even links that take me to "Help and Support" and this message is always the answer;
"Help Topic Not Found"
This content under construction. We were unable to retrieve the requested topic.

I just noticed it this week so I'm not sure what happened to cause it. I have updated all the recent Windows stuff, so maybe you know. Thank you!

Lenovo ThinkPad R61
4.00 GB 32-Bit Operating System
Windows Vista Home Premium

[General Winters]

Try any of these.

http://answers.microsoft.com/en-us/w...9-133774eed0f7

[rollie]

I tried Method 1. Ran the "sfc / scannow", and this message came up:
"Windows Resource Protection did not find any integrity violations." So there was no need to try Method 2. right?
Tried Method 3 and got nowhere. I could not find where to to set the Startup type to Automatic.

[rollie]

Attempted this again today;

Method 3:

To resolve the problem, Start the Help and Support Center service and set it to Automatic. Follow these steps:

1. Click Start, type Services.msc
2. Double-click Help and Support
3. Set the Startup type to Automatic
4. Start the Service

Went to do #2 and "Help and Support" is not listed! It is not in the Services window. Could this be the problem? If so, how do I get Windows Help and Support back?
Thx!

[jdc2000]

Possibly useful links:

http://help.lockergnome.com/general/...pict41581.html

http://forums.techarena.in/windows-x...ort/639311.htm

[rollie]

Used the Lockergnome fix and was able to add Help and Support back into the Services list. Went to start it and this message came up;

"Windows could not start the Help and Support service on Local Computer.
Error 126: The specified module could not be found.

???

[dneilson]

http://www.google.com/#hl=en&sugexp=...iw=880&bih=410

[Welshjim]

rollie--Perhaps of help
http://answers.microsoft.com/en-us/w...1-2410cbcbf813

[jdc2000]

The Lockergnome fix corrected the missing registry data, but the file the actual executable service program file is likely missing from your computer.

Check these links:

http://windowsxp.mvps.org/rebuildhelp.htm

http://forums.techguy.org/windows-vi...ort-vista.html