March 31st, 2012, 06:52 PM
Windows "Help & Support" not working...
Windows Help and Support is not working. The window comes up, I enter a question (any question regarding computer stuff) and even links that take me to "Help and Support" and this message is always the answer;
"Help Topic Not Found"
This content under construction. We were unable to retrieve the requested topic.
I just noticed it this week so I'm not sure what happened to cause it. I have updated all the recent Windows stuff, so maybe you know. Thank you!
Lenovo ThinkPad R61
4.00 GB 32-Bit Operating System
Windows Vista Home Premium
April 1st, 2012, 01:13 AM
Windows 7 Home Premium 64bit, (XP Mode virtual pc enabled)
WEI 7.4, 7.6, 7.3, 7.3, 5.9
Intel Core i5-2310, 8GB Ram
Geforce GTX 550 Ti
Samsung Syncmaster SA300 23.6" monitor
User Name Sintares
You know, there is one
word that proves that Rowling writes a better love story than Meyer, and do you know what that word is?
April 2nd, 2012, 01:22 PM
I tried Method 1. Ran the "sfc / scannow", and this message came up:
"Windows Resource Protection did not find any integrity violations." So there was no need to try Method 2. right?
Tried Method 3 and got nowhere. I could not find where to to set the Startup type to Automatic.
April 8th, 2012, 04:52 PM
Attempted this again today;
To resolve the problem, Start the Help and Support Center service and set it to Automatic. Follow these steps:
1. Click Start, type Services.msc
2. Double-click Help and Support
3. Set the Startup type to Automatic
4. Start the Service
Went to do #2 and "Help and Support" is not listed! It is not in the Services window. Could this be the problem? If so, how do I get Windows Help and Support back?
April 8th, 2012, 07:40 PM
April 9th, 2012, 01:05 PM
Used the Lockergnome fix and was able to add Help and Support back into the Services list. Went to start it and this message came up;
"Windows could not start the Help and Support service on Local Computer.
Error 126: The specified module could not be found.
April 9th, 2012, 01:20 PM
Biostar TA790GX A2+ 6.0
AMD Phenom X4 9750 CPU.
4 Gig DDR2 Memory.
ATI HD 5450 PCIe Video
ATI HD 5450 PCIe Video
500 Watt P.S.
LG W2241T Widescreen 22" LCD
ViewSonic VA721 17" LCD
Envision 17" LCD
2 LG DVD Drives
Floppy Disk Drive
Maxtor 120 Gig Windows 7 Home Premium 32 bit
Gateway NV5378-U Windows 7 Home Premium 64 bit
Acer Aspire V3-731 Windows 7 Home Premium 64 bit
April 9th, 2012, 01:27 PM
WIN7 Ultimate SP1 64bit, IE 11, NTFS,
cable, MS Security Essentials, Windows 7 firewall
April 9th, 2012, 01:33 PM
The Lockergnome fix corrected the missing registry data, but the file the actual executable service program file is likely missing from your computer.
Check these links:
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