March 31st, 2012, 06:52 PM
Windows "Help & Support" not working...
Windows Help and Support is not working. The window comes up, I enter a question (any question regarding computer stuff) and even links that take me to "Help and Support" and this message is always the answer;
"Help Topic Not Found"
This content under construction. We were unable to retrieve the requested topic.
I just noticed it this week so I'm not sure what happened to cause it. I have updated all the recent Windows stuff, so maybe you know. Thank you!
Lenovo ThinkPad R61
4.00 GB 32-Bit Operating System
Windows Vista Home Premium
April 1st, 2012, 01:13 AM
Windows 7 Home Premium 64bit, (XP Mode virtual pc enabled)
WEI 7.4, 7.6, 7.9, 7.9, 5.9
Intel Core i5-2310, 8GB Ram
Geforce GTX 660 OC
Samsung Syncmaster SA300 23.6" monitor
User Name Sintares
There is no such thing as overkill. 'Open fire' and 'is it dead?' are the only sane options when threatened.
April 2nd, 2012, 01:22 PM
I tried Method 1. Ran the "sfc / scannow", and this message came up:
"Windows Resource Protection did not find any integrity violations." So there was no need to try Method 2. right?
Tried Method 3 and got nowhere. I could not find where to to set the Startup type to Automatic.
April 8th, 2012, 04:52 PM
Attempted this again today;
To resolve the problem, Start the Help and Support Center service and set it to Automatic. Follow these steps:
1. Click Start, type Services.msc
2. Double-click Help and Support
3. Set the Startup type to Automatic
4. Start the Service
Went to do #2 and "Help and Support" is not listed! It is not in the Services window. Could this be the problem? If so, how do I get Windows Help and Support back?
April 8th, 2012, 07:40 PM
April 9th, 2012, 01:05 PM
Used the Lockergnome fix and was able to add Help and Support back into the Services list. Went to start it and this message came up;
"Windows could not start the Help and Support service on Local Computer.
Error 126: The specified module could not be found.
April 9th, 2012, 01:20 PM
Biostar TA790GX A2+ 6.0
AMD Phenom X4 9750 CPU.
4 Gig DDR2 Memory.
ATI HD 5450 PCIe Video
ATI HD 5450 PCIe Video
500 Watt P.S.
LG W2241T Widescreen 22" LCD
ViewSonic VA721 17" LCD
Envision 17" LCD
2 LG DVD Drives
Floppy Disk Drive
Maxtor 120 Gig Windows 7 Home Premium 32 bit
Gateway NV5378-U Windows 7 Home Premium 64 bit
Acer Aspire V3-731 Windows 7 Home Premium 64 bit
April 9th, 2012, 01:27 PM
WIN7 Ultimate SP1 64bit, IE 11, NTFS,
cable, MS Security Essentials, Windows 7 firewall
April 9th, 2012, 01:33 PM
The Lockergnome fix corrected the missing registry data, but the file the actual executable service program file is likely missing from your computer.
Check these links:
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