[RESOLVED] AVAST
Page 1 of 2 12 LastLast
Results 1 to 15 of 16

Thread: [RESOLVED] AVAST

  1. #1
    Join Date
    Dec 2001
    Posts
    1,737

    Resolved [RESOLVED] AVAST

    I have the free edition of Avast anti virus. I have been having download
    problems. I may not download at all or say avast service is closed. Other
    times it works. What is going on with Avast?

    Jerry

  2. #2
    Join Date
    Jul 1998
    Location
    Toronto
    Posts
    25,426
    I haven't had any problems with Avast in some time and haven't seen any like you describe lately. I'd try uninstalling then reinstalling it.

    VirtualDr email notices are not working.
    Check back regularly for responses.

    _____________________
    cat lovers click here

  3. #3
    Join Date
    Jun 2001
    Location
    Albuquerque, NM USA
    Posts
    14,686
    jerryhillman--Avast will often block downloads that it suspects of having malware. As it should.
    But here are other ideas.
    http://forum.avast.com/index.php?topic=92054.0

    If no help, please elaborate on "say avast service is closed".
    Jim
    WIN7 Ultimate SP1 64bit, IE 11, NTFS,
    cable, MS Security Essentials, Windows 7 firewall

  4. #4
    Join Date
    Dec 2001
    Posts
    1,737
    'If no help, please elaborate on "say avast service is closed"

    Twice when I sent to download a message said Avast site was closed?
    Will keep watching it.

    Jerry

  5. #5
    Join Date
    Feb 2000
    Location
    Idaho Falls, Idaho, USA
    Posts
    18,063
    Jerry -

    If you can get and post a screen capture of the message, that would be very helpful.

  6. #6
    Join Date
    Feb 2002
    Location
    London, England
    Posts
    234
    I am a happy user of Avast and have never had any problems with it.

  7. #7
    Join Date
    Dec 2001
    Posts
    1,737
    I have been using Avast for many years and this is the first problem.
    The message from avast said Avast is closed. Could it be that day
    their site WAS CLOSED?

    Jerry

  8. #8
    Join Date
    Feb 2000
    Location
    Idaho Falls, Idaho, USA
    Posts
    18,063
    Without seeing a screen capture of the actual message, it is hard to say. Even with one it might be difficult.

  9. #9
    Join Date
    Feb 2002
    Location
    London, England
    Posts
    234
    Quote Originally Posted by jerryhillman View Post
    I have been using Avast for many years and this is the first problem.
    The message from avast said Avast is closed. Could it be that day
    their site WAS CLOSED?

    Jerry
    Could it be that you have picked up some malware?

  10. #10
    Join Date
    Dec 2001
    Posts
    1,737
    "Failure to update.The Avast service is not running"
    This is the exact message I just got. Is Avast going to keep running?

    Jerry

  11. #11
    HAN's Avatar
    HAN is offline Virtual PC Specialist!!!
    Join Date
    Feb 2002
    Location
    USA
    Posts
    4,319
    Between work, family and friends, I oversee probably 50 to 75 copies of Avast. None have download problems. Your issue could be many things but mostly sounds like a corrupt installation or malware.

    If it's not malware (the way to know for sure on this is by following the cleanup procedure via the Intensive Care Forum here), download a fresh copy of free Avast. Also download the Avast Uninstall Utility from here http://www.avast.com/uninstall-utility

    Then uninstall Avast from the regular Add/Remove Programs link. Reboot. Run the Uninstall Utility (be very sure of the folder you point it to.) Reboot again. Then reinstall the fresh copy of Avast. Be sure to NOT install Google Chrome as you go through the screens!

  12. #12
    Join Date
    Jun 2001
    Location
    Albuquerque, NM USA
    Posts
    14,686
    jerryhillman--
    Perhaps of help
    http://forum.avast.com/index.php?topic=81582.0

    But do you still have the problem? Avast server may have been down temporarily.
    Last edited by Welshjim; March 15th, 2012 at 11:53 AM.
    Jim
    WIN7 Ultimate SP1 64bit, IE 11, NTFS,
    cable, MS Security Essentials, Windows 7 firewall

  13. #13
    Join Date
    Dec 2001
    Posts
    1,737
    My avast will not download or uninstall. I copied the following:

    *****************************************************
    Download aswclear.exe on your desktop
    Start Windows in Safe Mode
    Open (execute) the uninstall utility
    If you installed avast! in a different folder than the default, browse for it. (Note: Be careful! The content of any folder you choose will be deleted!)
    Click REMOVE
    Restart your computer
    *********************************************************

    How do I start Win XP Home is safe mode. Is this necessary?
    Should I put the Avast uninstaller in the same folder that Avast is
    in, that is the program folder on C: drive then click on it? Or can I
    put it in its own folder and click on it? Avast is in the folder it created
    when I installed it.

    Jerry

  14. #14
    Join Date
    Apr 2005
    Location
    Maryland, USA
    Posts
    17,806
    Quote Originally Posted by jerryhillman View Post
    My avast will not download or uninstall. I copied the following:

    *****************************************************
    Download aswclear.exe on your desktop
    Start Windows in Safe Mode
    Open (execute) the uninstall utility
    If you installed avast! in a different folder than the default, browse for it. (Note: Be careful! The content of any folder you choose will be deleted!)
    Click REMOVE
    Restart your computer
    *********************************************************

    How do I start Win XP Home is safe mode.
    Restart your computer and start tapping [F8]. When you get to a Menu, use the arrow keys to select Safe mode and then press [Enter].


    Quote Originally Posted by jerryhillman View Post
    Is this necessary?
    According to the instructions, yes.


    Quote Originally Posted by jerryhillman View Post
    Should I put the Avast uninstaller in the same folder that Avast is
    in, that is the program folder on C: drive then click on it? Or can I
    put it in its own folder and click on it?
    Put it in its own folder and click on it.


    Quote Originally Posted by jerryhillman View Post
    Avast is in the folder it created
    when I installed it.
    Easier that way.

  15. #15
    Join Date
    Dec 2001
    Posts
    1,737
    I was avast able to uninstall Avast 6.0 with the avast uninstaller and
    install Avast 7.0. This problem seems to be fairly common. Why is it
    happening?

    Jerry

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •