Adobe Shockwave Flash causing screen freezes
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Thread: Adobe Shockwave Flash causing screen freezes

  1. #1
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    Adobe Shockwave Flash causing screen freezes

    Hello,

    Running Windows XP Pro, service pack 3
    Recently updated to Firefox 4 (problem started before updating)
    Adobe Flash 10.2.153.1

    My PC started freezing on all sites I was visiting. Would freeze for a minute or 2 and then unfreeze. If you clicked on anything (page navigation, links, etc...) it freezes again for a minute or 2. Very frustrating.

    I went to Mozilla troubleshooting site and they suggested it was an extension or plugin conflict. I went through all these and one by one disabled and then checked for freeze. I narrowed it down to the Flash plugin. I have disabled the Adobe Flash plugin and have no freezes.

    I really need to get this fixed and do not know how to proceed. Any help would be greatly appreciated!!

    Thanks,
    Marc

  2. #2
    Join Date
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    Friern Barnet, London, England
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    First of all, I would try completely uninstalling Flash, using the uninstaller here:

    http://kb2.adobe.com/cps/141/tn_14157.html

    Then reboot the computer and re-install it again. That often fixes this type of problem.

  3. #3
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    Hi SS,

    Yeah, that would have been way too easy!!

    I uninstalled, rebooted, and reinstalled. Made sure plugin was enabled. Computer still freezes. Disabled plugin and computer does not freeze.

  4. #4
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    Does it freeze in IE or Chrome?

  5. #5
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    Good morning,

    Just tried it on IE and it was not freezing. I went to you tube and it said I needed to update my flash even though I had installed it last night. I went ahead and downloaded it again and video played. I bounced around to a couple of different sites and didn't experience any freeze.

    Not sure about Chrome - I don't have that installed.

  6. #6
    Join Date
    Jun 2006
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    Illinois USA
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    Ironically I had this problem with Chrome and installed and started using Firefox. I have no issues with Firefox but Chrome consistently displays a message that the Shockwave plugin has crashed on various sites. Eventually, my computer will completely freeze up just like yours. No resolution for me so far . . . . except to use Firefox.
    j

  7. #7
    Join Date
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    Location
    England
    Posts
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    Running Windows XP Home, Service Pack 3, Fully updated
    Internet Explorer 8
    Adobe Flash Player 10.2.159.1
    Norton Internet Security 2011

    I too have recently experienced my PC starting to freeze on some sites that I visit.
    Freezes for a few seconds and then unfreezes, sometimes reporting that IE not responding.

    I also think the problem could be caused by Adobe Flash Player.

    As suggested by SuperSparks, I uninstalled Flash using the uninstaller in his link, rebooted, and then reinstalled Flash Player. Unfortunately it made no difference.

    Any further help and suggestions would be greatly appreciated.

  8. #8
    Join Date
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    Use Firefox is what I did to get around that fiasco.
    SMILE
    and post back. Let us know if it worked.
    [ Book mark this post to find it again]

  9. #9
    Join Date
    Apr 2002
    Location
    England
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    Train, thanks for your reply suggesting that I use Firefox to get around the problem.
    However, I would like to carry on using IE8.

    Are there any other suggestions that will make IE8 work with the latest version of Flash Player.

  10. #10
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    You could try using System Restore to roll back to a point before the problem started, and see if that helps.

  11. #11
    Join Date
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    Albuquerque, NM USA
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    Marc217--There are different versions of Flash for different browsers. And notice that an updated version of Flash is now available.
    http://www.adobe.com/software/flash/about/
    Jim
    WIN7 Ultimate SP1 64bit, IE 11, NTFS,
    cable, MS Security Essentials, Windows 7 firewall

  12. #12
    Join Date
    Apr 2002
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    England
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    Hi SuperSparks,

    Difficult to know when to roll back to, since last patch Tuesday there were 21 updates from Microsoft for my PC (including an update for IE8) and also there was an update for Adobe Flash Player to version 10.2.159.1

    Do you think there is any merit in reverting to Adobe Flash Player 10.1

  13. #13
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    I really wouldn't advise it, there are known vulnerabilities in that earlier Flash Player, which is what the update addresses. You could get a nasty from the 10.1 version

  14. #14
    Join Date
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    England
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    Hi SuperSparks,

    Thanks for your advice about Adobe Flash Player 10.1

    What about reverting to Adobe Flash Player 9

  15. #15
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    That would be even worse. Adobe Flash and Reader, because they are so widely used, are targeted by the bad guys in the same way that Windows is. So for the same reason, it is important to keep it updated with the latest version all the time.

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