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  1. #1
    Join Date
    Mar 2000
    Location
    Toronto, Canada
    Posts
    520

    Resolved [RESOLVED] No Battery Is Detected

    Hi all,
    I have a HP DV 3505xx notebook that originally shipped with Vista. Last week I upgraded to Windows 7.
    I notice now that the battery doesn't appear to be charging and the message over the battery icon on the task bar is "No battery is detected".
    I have tried the HP recommended remedies that include:
    A hard reset
    Reset BIOS to default settings
    Update BIOS
    I have also tried uninstalling/reinstalling the Microsoft ACPI Compliant Control Method Battery.
    What I wonder is whether I could uninstall the Windows 7 ACPI driver and replace it with Vista driver? My only problem is that I can't find a HP specific ACPI Vista driver for download.
    Any suggestions?
    Thanks

  2. #2
    Join Date
    Sep 1999
    Location
    Dallas, Tx.
    Posts
    20,302
    What happens if you try to run it on battery power for a few hours?
    Imagine a world where dogs took bad owners to the pound...

  3. #3
    Join Date
    Mar 2000
    Location
    Toronto, Canada
    Posts
    520
    Thanks for the reply, Steve.
    It won't run on battery power. Period.
    A couple of things I should mention.
    The AC adapter I am using is a "universal" adapter, not the one that came with the computer (it was misplaced, we are looking for it).
    The computer is about a year and a half old, although it sat unused for nearly a year with a cracked display until I replaced the display last week and upgraded the OS to 7.
    HP Pavilion DV2610 - AMD Turion 1.9GHz, 2Gb RAM
    Vista Home Premium

  4. #4
    Join Date
    Apr 2000
    Location
    Friern Barnet, London, England
    Posts
    46,311
    I would advise trying to find the original AC adapter, as it sounds like this one is not correct for that battery. I suspect that the charge has fallen so low that the computer is unable to see that there is a battery Hopefully with the proper adapter it will charge up OK.

  5. #5
    Join Date
    Mar 2000
    Location
    Toronto, Canada
    Posts
    520

    Resolved

    Solved.
    I found another AC adapter (a Dell) that fit and plugged it in. Immediately the battery icon indicated "plugged in and charging". Then I plugged the universal one back in and it seems to be working properly. I was able to run the HP Battery Check utility which showed the battery as "good". So It looks like the issue is solved.
    Thanks.
    K
    HP Pavilion DV2610 - AMD Turion 1.9GHz, 2Gb RAM
    Vista Home Premium

  6. #6
    Join Date
    Apr 2000
    Location
    Friern Barnet, London, England
    Posts
    46,311
    You're very welcome, I'm glad you got it sorted out

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