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  1. #1
    Join Date
    Jul 2010
    Posts
    4

    Vista boot problem

    First of all, I'd to say Hello to all on this forum.

    Problem: wnen try to boot my Vista PC, keep receiving message:

    Windows has encountered a problem communicating with a device connected to your computer.
    xxxxxxxxxxxxxxxxxxxxxxx
    if you continue..............

    File: \Boot\BCD

    Status: 0: c00000e9

    info: an unexpected I/O error has occured.

    Unfortunattelly I didn't save a couple important files, e-mail addresses etc. any chance to boot up system to save files and to reinstall OS.

    thanks in advance

  2. #2
    Join Date
    Apr 2000
    Location
    Friern Barnet, London, England
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    46,311

  3. #3
    Join Date
    Jul 2010
    Posts
    4
    SuperSparks thanks for your reply, all done before my first post.
    Doesn't help

  4. #4
    Join Date
    Apr 2000
    Location
    Friern Barnet, London, England
    Posts
    46,311
    In that case I would take the hard drive out and install it in another PC. Then you can rescue the data that you need. Once that is done, put the drive back and reinstall Vista.

    The other alternative would be to "Upgrade" Vista over itself, which will hopefully fix things without affecting your data. It's a bit more risky than the first method though.

  5. #5
    Join Date
    Jul 2010
    Posts
    4
    I agree with you. just wondering how to find e-mail addresses and messages, if another computer can recognise my "faulty" HDD?Where to look at??

  6. #6
    Join Date
    Feb 2000
    Location
    Idaho Falls, Idaho, USA
    Posts
    12,277
    What e-mail program(s) are you using? Another computer should be able to access any of your files, although you make have to take ownership of them on the other computer.

  7. #7
    Join Date
    Jul 2010
    Posts
    4
    I use Microsoft Office 2007.

  8. #8
    Join Date
    Feb 2000
    Location
    Idaho Falls, Idaho, USA
    Posts
    12,277
    If you are using Outlook 2007, then your e-mail messages are in a .pst file. That file may be in a normally hidden folder, but should be accessible if you show hidden files and folders. You will need a computer with Outlook 2007 installed to read the data from it.

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