[RESOLVED] ITunes problems with missing dll files
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Thread: [RESOLVED] ITunes problems with missing dll files

  1. #1
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    Resolved [RESOLVED] ITunes problems with missing dll files

    This is on my wife's Compaq computer that is exactly like mine.
    Version 9.2.1.4 of iTunes and can't get past the webkit.dll missing and apple versions.dll I have deleted iTunes and re-installed it several times and booting/rebooting but I still cannot get past that stinking error 7, I use Windows Home Premium 64 bit. I don't think Apple could try any harder to cause it's users to have so much trouble--at times. As usual, TIA.
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    Got some good iseas that worked for different folks .
    http://discussions.apple.com/thread....52361&tstart=0

    Ot netfarmework
    http://support.apple.com/kb/TS3074
    SMILE
    and post back. Let us know if it worked.
    [ Book mark this post to find it again]

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    I had tried those various steps before I began my thread but did no good. She has netframework 4 installed already--was probably auto installed through Windows Updates. Wish I could report a good result. Apple Itunes can be a tough piece of of of of software to deal with, I think.
    BIOSTAR M7NCG 400 AMD 3000+ ULTRA 1 GB DDR RAM BenQ DW1620 INTERNAL DVD+/- RW/+- DL IE8 WIN XP PRO SP3 AND 1 80GB WD HDD and Viewsonic 19" LCD monitor Samsung Laser Print

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    Guess this is not unusual but I continued searching for an answer as to why itunes would not install for wife because of the webkit.dll missing and error 7. Didn't meet with success but I did find this on Google: http://discussions.virtualdr.com/sho...d.php?t=245641
    As an experiment, I created a Restore Point on my machine, downloaded and installed itunes without a problem, rejected some of the defaults offered and accepted others, saw the results and everything looked just fine---from what little I know about itunes. Doesn't this tell me that the problem is NOT with itunes but instead the problem is with her machine?? What may be the remedy for her problem?
    BIOSTAR M7NCG 400 AMD 3000+ ULTRA 1 GB DDR RAM BenQ DW1620 INTERNAL DVD+/- RW/+- DL IE8 WIN XP PRO SP3 AND 1 80GB WD HDD and Viewsonic 19" LCD monitor Samsung Laser Print

    Compaq Presario CQ5210F Windows 7 Home Premium 64Bit Athlon II X2 215(2.7GHz) Nvidia GeForce 6150SE 22" Envision LCD Monitor Brother HL2040 Laser Printer 500GB SATA HDD 3GB DDR2 Ram and NVIDIA nForce MCP61 Chipset Motherboard

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    I'd say that considering the constant problems and complaints seen with itunes the problem is with them and not the end user.
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    Thanks fink. Any other app that can play her volumes of saved songs? Is it easily possible for her to creat a play list of some sort and play her songs on WMP?
    BIOSTAR M7NCG 400 AMD 3000+ ULTRA 1 GB DDR RAM BenQ DW1620 INTERNAL DVD+/- RW/+- DL IE8 WIN XP PRO SP3 AND 1 80GB WD HDD and Viewsonic 19" LCD monitor Samsung Laser Print

    Compaq Presario CQ5210F Windows 7 Home Premium 64Bit Athlon II X2 215(2.7GHz) Nvidia GeForce 6150SE 22" Envision LCD Monitor Brother HL2040 Laser Printer 500GB SATA HDD 3GB DDR2 Ram and NVIDIA nForce MCP61 Chipset Motherboard

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    VLC media player should do the trick nicely. Since it plays the AAC or M4P audio formats.
    http://www.videolan.org/vlc/
    SMILE
    and post back. Let us know if it worked.
    [ Book mark this post to find it again]

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    You stole my thoughts. I was gonna mention trying to play them with VLC. I have not told her to try it because she probably never heard of VLC!!! And I don't wanna mess with [B]that[B] now.
    BIOSTAR M7NCG 400 AMD 3000+ ULTRA 1 GB DDR RAM BenQ DW1620 INTERNAL DVD+/- RW/+- DL IE8 WIN XP PRO SP3 AND 1 80GB WD HDD and Viewsonic 19" LCD monitor Samsung Laser Print

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    Set the file association to VLC. So, when she click a music file . . . .
    SMILE
    and post back. Let us know if it worked.
    [ Book mark this post to find it again]

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    Of course, I was only going to have her to try VLC. I have used it before and liked it ok but I kept coming back to WMP. I have her playing her music now with VLC but I suspect she will go back to WMP.
    BIOSTAR M7NCG 400 AMD 3000+ ULTRA 1 GB DDR RAM BenQ DW1620 INTERNAL DVD+/- RW/+- DL IE8 WIN XP PRO SP3 AND 1 80GB WD HDD and Viewsonic 19" LCD monitor Samsung Laser Print

    Compaq Presario CQ5210F Windows 7 Home Premium 64Bit Athlon II X2 215(2.7GHz) Nvidia GeForce 6150SE 22" Envision LCD Monitor Brother HL2040 Laser Printer 500GB SATA HDD 3GB DDR2 Ram and NVIDIA nForce MCP61 Chipset Motherboard

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    Maybe try K-lite codec pack.
    Just make sure AAC and Mpeg$ is installed too.
    I think I remember it being there anyway.
    SMILE
    and post back. Let us know if it worked.
    [ Book mark this post to find it again]

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    If VLC is too spartan, you could try Media Player Classic HC.

    http://mpc-hc.sourceforge.net/

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    OK Train, I'll be sure to do that.
    BIOSTAR M7NCG 400 AMD 3000+ ULTRA 1 GB DDR RAM BenQ DW1620 INTERNAL DVD+/- RW/+- DL IE8 WIN XP PRO SP3 AND 1 80GB WD HDD and Viewsonic 19" LCD monitor Samsung Laser Print

    Compaq Presario CQ5210F Windows 7 Home Premium 64Bit Athlon II X2 215(2.7GHz) Nvidia GeForce 6150SE 22" Envision LCD Monitor Brother HL2040 Laser Printer 500GB SATA HDD 3GB DDR2 Ram and NVIDIA nForce MCP61 Chipset Motherboard

  14. #14
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    AH, the old work horse and a reliable one at that Midkynte.
    BIOSTAR M7NCG 400 AMD 3000+ ULTRA 1 GB DDR RAM BenQ DW1620 INTERNAL DVD+/- RW/+- DL IE8 WIN XP PRO SP3 AND 1 80GB WD HDD and Viewsonic 19" LCD monitor Samsung Laser Print

    Compaq Presario CQ5210F Windows 7 Home Premium 64Bit Athlon II X2 215(2.7GHz) Nvidia GeForce 6150SE 22" Envision LCD Monitor Brother HL2040 Laser Printer 500GB SATA HDD 3GB DDR2 Ram and NVIDIA nForce MCP61 Chipset Motherboard

  15. #15
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    Problems totally solved. I had the idea to put the iTunes download that I had put on my computer onto a thumb drive and try to install it on her machine. First thing I did was remove all parts of her defunct iTunes software, rebooted and installed the program from my thumb drive and then installed her itunes I had saved and bingo, she now has iTunes fully functional; just like nothing ever happened. Mission complete--she is happy and I have peace.
    Thanks for your help and BTW, I left WMP as her default player.
    BIOSTAR M7NCG 400 AMD 3000+ ULTRA 1 GB DDR RAM BenQ DW1620 INTERNAL DVD+/- RW/+- DL IE8 WIN XP PRO SP3 AND 1 80GB WD HDD and Viewsonic 19" LCD monitor Samsung Laser Print

    Compaq Presario CQ5210F Windows 7 Home Premium 64Bit Athlon II X2 215(2.7GHz) Nvidia GeForce 6150SE 22" Envision LCD Monitor Brother HL2040 Laser Printer 500GB SATA HDD 3GB DDR2 Ram and NVIDIA nForce MCP61 Chipset Motherboard

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