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January 5th, 2010, 11:24 AM
#1
Word 2007 can't open old files
I'm using Office 2007 on Win7 ult 64 bit and I try to open a Word doc that was created using Office 2003, I get a whole slew of errors relating to Normal.dotm.
* Can't open
* There was a problem with Normal.dotm
* XML 5.0 needs to be installed again
* Would you like to mark the file for rescue... etc
* Insert install disk and run Repair
* Can't open (again)
Then it opens the file!
This is followed by another series of similar messages when I try to Save the doc, Word freezes and I have to 'End Task.'
I've reinstalled and run Repair and it might work once, then the same thing starts happening again.
Anyone?
Thanks - rev
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