Javascript won't load
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Thread: Javascript won't load

  1. #1
    Join Date
    Nov 2001
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    Mt. Gilead, NC USA
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    Javascript won't load

    I am receiving the following message when opening a Shutterfly link: The JavaScript for this page failed to load correctly. I have enabled Javascript and Java so that is not a problem. I have done some online Javascript tests and it seems to be running properly. I have had problems with other sites also claiming that Flash Player is not installed (it is installed). Perhaps the problem is the same for both.

    I have done extensive searching in Microsoft and Sun Java site and have not had any luck with getting this going. I opened the same Shutterfly link with good results on someone else's computer so it is not a broken link.

    Can anyone give me an idea as to what I might do to eliminate this problem? My grandchildren want me to be able to see their pictures!

  2. #2
    Join Date
    Apr 2005
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    Maryland, USA
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    17,806
    Which browser and version are you using?

  3. #3
    Join Date
    Nov 2001
    Location
    Mt. Gilead, NC USA
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    I am using IE8.

  4. #4
    Join Date
    Apr 2005
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    Have you tried resetting IE8 back to default settings? (Click Tools | Internet Options | Advanced tab | Reset...).

  5. #5
    Join Date
    Nov 2001
    Location
    Mt. Gilead, NC USA
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    82
    I did the reset but am still getting the same message. I am running Norton Internet Security and Ad-Aware. I'm not sure if those could be causing a problem. I don't have a problem opening links to other photo sharing sites. Pictures come up prfectly. My desktop is a Dell Dimension E520 with plenty of free hard drive space and memory.

  6. #6
    Join Date
    Apr 2005
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    Maryland, USA
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    Does the same problem occur with a different browser, such as Firefox?

  7. #7
    Join Date
    Oct 2000
    Location
    High Wycombe, Bucks., United Kingdom
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    507
    That site uses a LOT of javascript - don't confuse it with Java, it's totally different. Opera 10 reports "Opera has modified the JavaScript on www.shutterfly.com (Array splice throws on 0-length arrays, breaks Shutterfly.com)" - the jscript has specific checks for IE, the style-sheets use a lot of IE-specific code, and I doubt they've updated it all for IE8.

    A Google search for "IE8 Shutterfly" threw up quite a few forum posts where Shutterfly crashes IE8. I'd suggest the same as SpywareDr - try a different browser.
    Anyone can make a mistake - to make a really good job of it use a computer.

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