Windows installer, preparing to install. What is this?
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Thread: Windows installer, preparing to install. What is this?

  1. #1
    Join Date
    Mar 2001
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    NEW MILTON, Hampshire, England
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    Windows installer, preparing to install. What is this?

    Hello folk's...

    Windows installer window saying "preparing to install"

    When I turn on my PC, I get this message from windows installer, again and again but it doesn't seem to be actually installing anything!

    If someone could talk me through a cure for this problem, I would be very grateful as it is starting to sap my patience.

    regards

    BobUK
    On the keyboard of life, always keep one finger on the escape key.

    MS Windows 8.1 (64 bit) - Intel Core i5-440S - CPU @ 2.80 Ghz - 8.0GB RAM - AMD Radeon R7 240 - CCleaner, BullGuard, Easy Cleaner, SpyBot.

  2. #2
    Join Date
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    Hi Bob,

    Try running this:

    Windows Installer Cleanup Utility
    Nick.

  3. #3
    Join Date
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    Hi SuperSparks. Many thanks for your input.

    I ran, at your suggestion, MSICUU2.exe, with the following result.

    Windows Script Host
    C:\Users\AppData\Local\Temp\1xp000.temp Start Msi.vbs
    Line 17
    Char 1
    Error Permission Denied
    Source Microsoft VB Script runtime error

    regards

    BobUK
    On the keyboard of life, always keep one finger on the escape key.

    MS Windows 8.1 (64 bit) - Intel Core i5-440S - CPU @ 2.80 Ghz - 8.0GB RAM - AMD Radeon R7 240 - CCleaner, BullGuard, Easy Cleaner, SpyBot.

  4. #4
    Join Date
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    Hmmm. Try right-clicking and choose "Run as Administrator".
    Nick.

  5. #5
    Join Date
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    NEW MILTON, Hampshire, England
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    Hi SuperSparks Thanks for your input

    Your suggestion worked and the programme ran ok. I have just 'rebooted' and we are back to square one.

    ps Does the programme run itself just from the 'run' command ?

    regards

    BobUK
    On the keyboard of life, always keep one finger on the escape key.

    MS Windows 8.1 (64 bit) - Intel Core i5-440S - CPU @ 2.80 Ghz - 8.0GB RAM - AMD Radeon R7 240 - CCleaner, BullGuard, Easy Cleaner, SpyBot.

  6. #6
    Join Date
    Dec 2007
    Location
    Daly City, CA
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    Let's see what's running there....

    Download HijackThis:
    http://www.trendsecure.com/portal/en...kthis/download
    by clicking on Download HijackThis Installer
    Install, and run it.
    Post HijackTHis log.

  7. #7
    Join Date
    Mar 2001
    Location
    NEW MILTON, Hampshire, England
    Posts
    592
    Hi Broni Many thanks for your input.

    Here are the results from Hijack This.

    regards

    BobUK
    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 07:19:50, on 15/02/2009
    Platform: Windows Vista SP1 (WinNT 6.00.1905)
    MSIE: Internet Explorer v7.00 (7.00.6001.18000)
    Boot mode: Normal

    Running processes:
    C:\Windows\system32\taskeng.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Windows\System32\rundll32.exe
    C:\Windows\ehome\ehtray.exe
    C:\Program Files\Windows Sidebar\sidebar.exe
    C:\Program Files\BullGuard Ltd\BullGuard\BullGuard.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\Windows Media Player\wmpnscfg.exe
    C:\Windows\ehome\ehmsas.exe
    C:\Windows\system32\taskeng.exe
    C:\Program Files\Secunia\PSI\psi.exe
    C:\Program Files\Safari\Safari.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    C:\Windows\system32\SearchFilterHost.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.co.uk/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
    O1 - Hosts: ::1 localhost
    O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
    O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
    O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
    O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
    O4 - HKLM\..\Run: [BullGuard] "C:\Program Files\BullGuard Ltd\BullGuard\bullguard.exe" -boot
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [EPSON Stylus DX4000 Series] C:\Windows\system32\spool\DRIVERS\W32X86\3\E_FATIBEE.EXE /FU "C:\Windows\TEMP\E_S92AD.tmp" /EF "HKLM"
    O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
    O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    O4 - HKCU\..\Run: [BullGuard] "C:\Program Files\BullGuard Ltd\BullGuard\bullguard.exe"
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
    O8 - Extra context menu item: &Search - ?p=ZUxdm486YYGB
    O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O13 - Gopher Prefix:

    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w3/reso...PUplden-gb.cab
    O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (a-squared Scanner) - http://ax.emsisoft.com/asquared.cab
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: BullGuard LiveUpdate (BgLiveSvc) - BullGuard Ltd. - C:\Program Files\BullGuard Ltd\BullGuard\BullGuardUpdate.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: getPlus(R) Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: NMIndexingService - Unknown owner - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe (file missing)
    O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
    O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
    O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe

    --
    End of file - 8183 bytes
    Last edited by BobUK; February 15th, 2009 at 03:37 AM.
    On the keyboard of life, always keep one finger on the escape key.

    MS Windows 8.1 (64 bit) - Intel Core i5-440S - CPU @ 2.80 Ghz - 8.0GB RAM - AMD Radeon R7 240 - CCleaner, BullGuard, Easy Cleaner, SpyBot.

  8. #8
    Join Date
    Dec 2007
    Location
    Daly City, CA
    Posts
    22,550
    Open HJT, and checkmark:
    - O8 - Extra context menu item: &Search - ?p=ZUxdm486YYGB
    Click "Fix checked" button.

    Go Start, in "Start search" type:
    services.msc
    Hit Enter.

    Services window will open.
    Find:
    InstallDriver Table Manager (IDriverT)
    in the list.
    Stop the service.
    Then, right click on the service, click Properties, and under Startup type, select Disable from the drop-down menu.

    Restart computer.

  9. #9
    Join Date
    Mar 2001
    Location
    NEW MILTON, Hampshire, England
    Posts
    592
    Broni Many thanks for your input.

    I thought this would finally kill the 'beast' but to no avail.

    But I do thank you for your time.

    regards

    BobUK
    On the keyboard of life, always keep one finger on the escape key.

    MS Windows 8.1 (64 bit) - Intel Core i5-440S - CPU @ 2.80 Ghz - 8.0GB RAM - AMD Radeon R7 240 - CCleaner, BullGuard, Easy Cleaner, SpyBot.

  10. #10
    Join Date
    Dec 2007
    Location
    Daly City, CA
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    Open HJT, and see, if both of those entries are gone.
    If so...

    Download Autoruns for Windows: http://technet.microsoft.com/en-us/s.../bb963902.aspx
    No installation required.
    Simply unzip Autoruns.zip file, and double click on autoruns.exe file to run the program.
    Go File>Save As, and save AutoRuns.txt file to know location.
    Attach AutoRuns.txt file to your next reply.

  11. #11
    Join Date
    Mar 2001
    Location
    NEW MILTON, Hampshire, England
    Posts
    592
    Hi Broni Thanks for your input.

    Confirming that both entries were removed/disabled.

    I ran, at your suggestion, AutoRun and the result was far too long to submit.

    95817 characters long which is far too big for this programme.

    Have I messed up somewhere ?

    regards

    BobUK
    On the keyboard of life, always keep one finger on the escape key.

    MS Windows 8.1 (64 bit) - Intel Core i5-440S - CPU @ 2.80 Ghz - 8.0GB RAM - AMD Radeon R7 240 - CCleaner, BullGuard, Easy Cleaner, SpyBot.

  12. #12
    Join Date
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    Simply attach the log.

  13. #13
    Join Date
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    Broni Many thanks for your reply/patience.

    You always get at least one 'dumb-wit' sorry.

    Here goes;;;
    Attached Files Attached Files
    On the keyboard of life, always keep one finger on the escape key.

    MS Windows 8.1 (64 bit) - Intel Core i5-440S - CPU @ 2.80 Ghz - 8.0GB RAM - AMD Radeon R7 240 - CCleaner, BullGuard, Easy Cleaner, SpyBot.

  14. #14
    Join Date
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    Let's start with disabling some unnecessary startups.
    Open Autoruns, and UN-check:

    • EPSON Stylus DX4000 Series EPSON Status Monitor 3 SEIKO EPSON CORPORATION c:\windows\system32\spool\drivers\w32x86\3\e_fatibee.exe
    • iTunesHelper iTunesHelper Module Apple Inc. c:\program files\itunes\ituneshelper.exe
    • NvCplDaemon NVIDIA Display Properties Extension NVIDIA Corporation c:\windows\system32\nvcpl.dll
    • QuickTime Task QuickTime Task Apple Inc. c:\program files\quicktime\qttask.exe
    • SunJavaUpdateSched Java(TM) Platform SE binary Sun Microsystems, Inc. c:\program files\java\jre6\bin\jusched.exe
    • TkBellExe RealNetworks Scheduler RealNetworks, Inc. c:\program files\common files\real\update_ob\realsched.exe
    • WMPNSCFG Windows Media Player Network Sharing Service Configuration Application Microsoft Corporation c:\program files\windows media player\wmpnscfg.exe


    Restart computer.
    Same thing?

  15. #15
    Join Date
    Mar 2001
    Location
    NEW MILTON, Hampshire, England
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    Broni Many thanks for your input.

    I unchecked the items suggested in your last efforts to correct this problem, but I have to say that the problem still exists.

    Grateful thanks for your efforts.

    kind regards

    BobUK
    On the keyboard of life, always keep one finger on the escape key.

    MS Windows 8.1 (64 bit) - Intel Core i5-440S - CPU @ 2.80 Ghz - 8.0GB RAM - AMD Radeon R7 240 - CCleaner, BullGuard, Easy Cleaner, SpyBot.

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