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November 25th, 2008, 08:08 PM
#1
Stuck in sleep mode
Hello,
I recently got a new laptop, a Dell Studio with Windows Vista Ultimate SP1installed on it. I've run into a problem where the computer won't come out of sleep mode when I open it up to use it again. It doesn't happen every time, but often enough to be a problem. The screen will just flicker a couple of times, and then stay dark, it doesn't go to the log on screen. So then I have to hold the power button in and make it shut off, then turn it back on. The tech guy from Dell says it is a glitch with the Vista operating system and will probably be addressed in an update soon. I asked if I could just set it so it wouldn't go into sleep mode, but he said that is hard on the battery. I rarely run it strictly from the battery, 99% of the time it is plugged in. I'm just wondering if anyone else has had this trouble and what can be done about it?
Thanks in advance!
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