First of all, sorry if this is posted in the wrong place, please feel free to move it.
Okay, a few days ago my little sister was interested in re-installing The Sims onto this computer. It's a family computer so we all use it for various things.
I remembered a few months ago I thought my CD-Drive was broken because it wasn't reading any CD's when I put them in, and I just didn't really care so I just left it. Now that she's interested in installing it again, I forgot about it being broken and I put The Sims CD in and it began installing. It is a two-disk installation process so the first disk installation completed and it prompted me to insert the second disk. Once I did, it just didn't read and the installation failed.
I tried to reinsert the first disk and do it again but it wouldn't work either. Whenever I enter a CD now the little light underneath it doesn't even flash, however it flashes when the drive opens. Not even music CD's are working.
I've gone into device manager and disabled and re-enabled the CD-Drive. Didn't work.
I've uninstalled and reinstalled it twice. Still didn't work.
I don't know if this is relevent, but the first time I uninstalled and reinstalled it came up with a red X next to it so I right clicked -> Properties and in the box it said the drive was disabled, click here to enable. I clicked to enable and the wizard went through and on the last page of the wizard it said "Windows was unable to enable this device".
Is my CD-Drive broken, or is there some way I can fix it? Because it was working for a few minutes then it just stopped again. =/
Okay, turns out I had a Laser Lens Cleaner from EBGames. I put it in and it span around for a bit, but the CD says wait for the onscreen instructions and they didn't appear (I think it's because it couldn't read the disk)
Another weird thing is, when I listen closely after the Sims CD goes in, it sounds as if it starts up but then something stops it from spinning. Then it tries to start again and after about 1 second it stops again. =/
Make sure the cables are firmly plugged in (at both ends with the ribbon cable). If you have a spare ribbon cable it might be worth swapping it over, but otherwise it does sound like the drive is dying. There is nothing you can do except replace them, but they are very cheap these days.