Java problems after install - can't open Java control panel
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Thread: Java problems after install - can't open Java control panel

  1. #1
    Join Date
    Aug 2007
    Posts
    2

    Java problems after install - can't open Java control panel

    I hope someone can help me, I am going absolutely crazy trying to figure this out.

    Two days ago my Norton identified a tracing cookie on my computer. Norton fixed the problem, but ever since then my java has not worked.

    For example, I will open pogo.com and select a game to play. A second screen opens as usual and then all of my internet explorer windows close almost instantly with no errors or warnings.

    I have uninstalled and reinstalled java 6 update 2 twice. I have tried accessing the Java control panel and it will not open.

    I am very concerned that I still have a virus or someone has access to my computer and I'm going absolutely crazy trying to determine what's going on.

    I've cleared all temporary internet files and cookies, I just don't know what to do besides formatting the entire computer and starting over. I really don't want to do that as my computer is only 9 months old.

    HELP!!

    thanks

  2. #2
    Join Date
    Apr 2003
    Location
    Scotland
    Posts
    5,853
    Hello mindyrae1115

    Here are a few things to try.

    1. Right click Desktop/Properties
    Make sure that colours are set to 256

    2. IE/Tools/Internet Options/Security/Custom (at bottom)

    Scroll down to bottom to
    Scripting of Java applets
    Check “Enable”

    Then click the Advanced Tab
    Scroll down and make sure Java is enabled here too

    3. Register these files
    Start/Run and type in
    regsvr32 Shdocvw.dll
    OK

    Repeat the above for all of the following dlls
    regsvr32 Shell32.dll
    regsvr32 Oleaut32.dll
    regsvr32 Actxprxy.dll
    regsvr32 Mshtml.dll
    regsvr32 Urlmon.dll

    4. Go to your Control Panel
    Open Java (You may need to switch to "Classic view")
    Click the “Delete Files” button. Then OK.
    Is this what you can`t open?

    5 Java test
    http://www.java.com/en/download/help/testvm.xml

    If you fail the test scroll down to a check list

    Tracking cookies
    It is usual to gather some of these. If you want to check your system run these good free programs

    Spybot Search and Destroy
    http://www.safer-networking.org/en/download/
    Update it before running. Get it to fix all the RED entries it finds

    SUPERAntiSpyware http://www.superantispyware.com/
    Download the free version


    Elaine



    If it ain't broke, leave it alone.

  3. #3
    Join Date
    Aug 2007
    Posts
    2

    Followed steps with some failures - dll registration

    1. Right click Desktop/Properties
    Make sure that colours are set to 256
    - color options are only medium (16 bit) or high (32 bit) and selection is 16 bit

    2. IE/Tools/Internet Options/Security/Custom (at bottom)

    Scroll down to bottom to
    Scripting of Java applets
    Check “Enable”
    - already selected

    Then click the Advanced Tab
    Scroll down and make sure Java is enabled here too
    - option "Use JRE 1.6.0_02 for <applet> (requires restart)" is selected.

    3. Register these files
    Start/Run and type in
    regsvr32 Shdocvw.dll
    OK
    - file registration failed "Loadlibrary ("shdocvw.dll") failed - the specified module could not be found"

    Repeat the above for all of the following dlls
    regsvr32 Shell32.dll - successful
    regsvr32 Oleaut32.dll - successful
    regsvr32 Actxprxy.dll - successful
    regsvr32 Mshtml.dll - Failed - "mshtml.dll was loaded, but the DllRegisterserver entry point was not found, this file cannot be registered"
    regsvr32 Urlmon.dll - successful

    4. Go to your Control Panel
    Open Java (You may need to switch to "Classic view")
    Click the “Delete Files” button. Then OK.
    Is this what you can`t open?
    - This is the console that I still cannot open. In internet explorer, I click on Tools/Sun Java Console and all internet explorer windows are terminated.

    5 Java test
    http://www.java.com/en/download/help/testvm.xml
    - I clicked on this link and immediately all my internet explorer windows are terminated.

    Any thoughts?

    Thank you very much for all your info!!

  4. #4
    Join Date
    Apr 2003
    Location
    Scotland
    Posts
    5,853
    Have a read of this

    http://www.java.com/en/download/help/iecrash.xml

    Check it all out
    Follow the instructions down the page under "Display settings"
    "Note:
    With incorrect color settings, users will not be able to start the "Java Control Panel", and may still experience a Web browser crash when visiting a Web page running Java technology based applets."

    Elaine



    If it ain't broke, leave it alone.

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