Help! Windows Installer won't go away!
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Thread: Help! Windows Installer won't go away!

  1. #1
    Join Date
    Jan 2000
    Location
    Southern California
    Posts
    629

    Help! Windows Installer won't go away!

    Now I've really done it. DH just got a new laptop and I installed an old version of MSoft Office. We decided we didn't want it to I went to Add/Remove Programs and tried to uninstall it. It wouldn't let me, it kept asking for the disk which I put in but it still wouldn't uninstall.

    I've simply deleted the Office directory and I also went to the registry and removed 'Office' under Microsoft.

    The problem is that the stinkin' Windows Installer keep coming up at startup and I have to continually click cancel. Just when I think it's gone, it comes up again.

    I've really messed things up this time. How do I stop Windows Installer from coming up?

    Thanks,
    Nancy

  2. #2
    Join Date
    Jun 2002
    Location
    Israel
    Posts
    5,132
    Deleting the Office Directory and erasing it from the registry is a bad idea. I can't even imagine how deep Office goes in the registry. My suggestion is to re-install office and then try uninstalling it again. If it prompts for a CD, make sure that you are in the right directory.

  3. #3
    Join Date
    Apr 2000
    Location
    Sheboygan, WI
    Posts
    53,392
    Maybe the Windows Installer CleanUp Utility will help.

    http://support.microsoft.com/kb/290301

  4. #4
    Join Date
    Jan 2000
    Location
    Southern California
    Posts
    629

    Resolved!

    Hi All,
    My patient husband figured it out. With Vista, the Add/Remove Program has another option besides uninstall and repair. It's "Change". That worked. YAY!

    Thank you,
    Nancy

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