[RESOLVED] Can not use outlook

[Drs Orders]

Can not get outlook to send e mail , Called Comcast, spent 45 minutes on the phone, worked through all the setup...still won't send. I Hit send, and a dial up connection box pops up. The tech thinks it may have to do with us having a wired network, but I done see how that could be. The tech said it should work, if not its on you .

[Steve R Jones]

What happens/doesn't happen when you try to send? Getting any error messages?

Is Comcast your Home ISP and are you at Home when trying to send?

[TropicalBound]

Can you describe your home network (your Internet Access)? What version of Outlook are you using?

[Triple7's]

I Hit send, and a dial up connection box pops up

Huh?
Check your connection type setup within the mail account.
Last I heard, Comcast doesn't offer dial-up.

[jdc2000]

If a dial-up connection box is appearing, you should set the Internet options to "Never dial a connection".

[Drs Orders]

Thanks Guys , Getting this message
The message could not be sent because one of the recipients was rejected by the server. Subject 'test', Account: 'pop.1and1.com', Server: 'smtp.1and1.com', Protocol: SMTP, Server Response: '550 must be authenticated', Port: 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC79

[Drs Orders]

Found the fix for the problem , will post it below for others , thanks for the help . Open your e mail and Open Accounts
-Click Properties
-Servers Tab
-Check the box for "My server requires authentication"
-Click the "settings" button
Make sure that the radio button for "Use same settings for my incoming mail server" is set .