Norton/MS Messenger pop up every 10 seconds???

[mike2rc]

My Dad has a Dell Desktop PC with XP Home, P-4 1.8 and Norton Internet Security and I'm trying to help him.

About every few minutes he gets a pop up in the lower right corner that reads: “Norton Internet Security rules automatically created for the program Microsoft Messenger.” This appears when he’s using Outlook Express and the Internet. I tweaked my PC in the registry to disable MS Messenger but didn’t want to tweak his PC unless it gets rid of this message. I know it’s common for an occasional Norton pop up when they update the virus protection…that will pop up on mine maybe once a week. Also, we just checked MS Messenger through Administrative Services and it's disabled.

Any ideas what causes this MS/Norton pop and how to get rid of the pop up? Dell said they will fix it for him for $90.00!!! They also think it's a virus type problem, but he updates and runs Norton's virus every week and today.

Thanks,
Mike

[Ridgerunr]

Open Outlook Express and go up to the tools menu and open it. On the general tab which it should default to,see if there is a check mark in 'Automatically log onto Windows Messenger'. If so,remove the check mark...

[mike2rc]

Thanks Ridgerunr...I'll have him do that as he does have Outlook Express.

Thanks!
Mike