I have a clients PC here that theyve asked me to work on.
They said something about a trojan but dont know anything else about it, they dont know much about computers.

when i went to take a look at it, the computer would boot up and everything, but when I would go to open any file on the desktop, it wouldnt open, it would just sit there.. if I click the start button it freezes.. I can still click on things, but the start menu stays open etc..

I managed to get into networked safe-mode and download a few spyware cleaners (ad-aware[which just froze up] and spy-bot) and cleaned off what I could. There were still a few hi-jacks stuck on there but i could get those off later im almost positive thats not the reason why this computer wont open anything.

I CANNOT format this computer, it has my clients company on it, and they do not back anything up (that will soon change) and so they cant lose whats on here or they WILL go under.

any suggestions?

The Specs:
Compaq presario SR1135CL
3.0ghz
512mb ram
120gb hdd
windows xp

anything else please let me know!!

(x-posted sorry)