mrtRate[Solved]
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Thread: mrtRate[Solved]

  1. #1
    Join Date
    May 2000
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    Dowagiac, MI USA
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    144

    Resolved mrtRate[Solved]

    In event viewer, I am getting this error at every system start: (Paraphrased)
    "The mrtRate service failed to start because the file could not be found"
    According to Microsoft, "mrtRate" is the new worm scanner that was recently introduced and is to be updated monthly; I did get an update recently.
    I cannot find this service on my system, and it is not running. I presume that I had a corrupted download, probably the first d/l because this error appeared before the update.
    Does anyone have any thoughts on the problem? I really need to know how to remove the service on my comp and perhaps how to get a new download.
    A search for mrtRate on my comp gets no results.
    Thanks for any suggestions.
    George
    GHW

  2. #2
    Join Date
    Sep 1999
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    Dallas, Tx.
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    21,409
    The update runs once a month. Is the event showing up often?
    "They say "don't try this at home" so I'm coming over to your house to try it."

  3. #3
    Join Date
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    mrtRate

    Yes, event viewer shows this error at every startup (I turn my comp off at nite)
    Thanks for your interest --
    GHW

  4. #4
    Join Date
    Sep 1999
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    Dallas, Tx.
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    Does this ring any bells. Meaning are you using Quickbooks?

    "The Mrtrate.sys driver is used by QuickBooks for background downloading."
    "They say "don't try this at home" so I'm coming over to your house to try it."

  5. #5
    Join Date
    May 2000
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    Dowagiac, MI USA
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    Sorry, no Quickbooks. I do have Quicken 2005 installed, but a search for "mrt*.sys" doesn't find anything. I have already searched the entire computer for mrtRate w/o success.
    The thought of this file pertaining to a Windows update comes from M/S; one of their support centers gave me this result.
    George
    GHW

  6. #6
    Join Date
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    Start->Run->type MSCONFIG and look in the startup tab. If you see any reference to mrtrate you might uncheck it.
    "They say "don't try this at home" so I'm coming over to your house to try it."

  7. #7
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    May 2000
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    Dowagiac, MI USA
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    Sorry. Steve, that is one of the first things I looked at.
    Tough little bugger, huh?
    GHW

  8. #8
    Join Date
    May 2000
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    Dowagiac, MI USA
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    Steve, the error is gone. You headed me in the right direction; it is a Quicken file, and Quicken support provided the cure (I disabled the quicken background driver).
    So, thanks for the lead: all is well!
    George
    GHW

  9. #9
    Join Date
    Sep 1999
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    We just love stories with happy endings...
    "They say "don't try this at home" so I'm coming over to your house to try it."

  10. #10
    Join Date
    Jun 2001
    Location
    Albuquerque, NM USA
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    14,686
    gwatkins--A search on www.google.com is always a good idea. You would have found out where mrtrate came from quite quickly.
    http://www.google.com/search?sourcei...D:en&q=mrtrate
    Jim
    WIN7 Ultimate SP1 64bit, IE 11, NTFS,
    cable, MS Security Essentials, Windows 7 firewall

  11. #11
    Join Date
    Jun 2005
    Posts
    1
    Quote Originally Posted by gwatkins
    Steve, the error is gone. You headed me in the right direction; it is a Quicken file, and Quicken support provided the cure (I disabled the quicken background driver).
    So, thanks for the lead: all is well!
    George

    What were the steps they took you through to resolve the issue? I am having the same issue as well But I am running Win2000 SP4. THanks in asdvance.

    GooSe

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