Lexmark printer can't communicate
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Thread: Lexmark printer can't communicate

  1. #1
    Join Date
    Oct 2001
    Location
    London, UK
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    34

    Lexmark printer can't communicate

    Hi all,
    I have just bought a new PC and I am trying to use my Lexmark X74 printer. I connected it with USB and this was detected and installed, but when I try to print or enter ink information it says that the printer cannot communicate. I have replacced the USB cable and I have downloaded and installed the lastest driver but I am still getting the same problem.
    Any ideas please

  2. #2
    Join Date
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    If you connected it to USB before installing the software, then you did it wrong. With USB printers/scanners/devices, you need to install the software then connect the printer or device to the computer via USB cable.
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  3. #3
    Join Date
    Oct 2001
    Location
    London, UK
    Posts
    34
    The instructions which I followed showed the USB connected first and when the add hardware wizard shows to install directly from the CD. The good news is that I have resolved the problem using information from the Lexmark site. Apparently the printer would not communicate if there is a network bridge. When I take out USB network cable the printer works fine. So I have to remove the USB network cable every time I need to print and I won't be able share the printer.

    Thanks for your help.

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