April 21st, 2005, 12:40 AM
Error msg on desktop...hlp plz
Every time I start my computer I get the same pop up error message on the desktop "Windows Explorer has encountered a problem and needs to close". Followed by another one from "Symantec Security Driver Install Monitor"
I don't understand alot about the computer so I am very lost here. I don't know how or what to tell you except what I have writter above. I tried to do a system restore and that worked until I had to turn it off and then when I turned it back on the next day there it was again. So now I have to do a system restore each time I get on the blasted thing. It was running like a top till last week when the power went off. It was not a storm, no lightening, the power just went off then back on.
I really hope you guys can help me. TIA
Last edited by jovianne; April 21st, 2005 at 01:00 AM.
Reason: adding mor info...
April 21st, 2005, 09:11 AM
I think "Symantec Security Driver Install Monitor" is concerned with updating your antivirus. Maybe someone/thing is trying to stop you updating.
Run these online scans and get them to fix all they find
Take a note of the names of any nasties they report
Trojan Scan http://www.windowsecurity.com/trojanscan/
If you still have the problem after that download, update and run
Spybot Search and Destroy http://www.safer-networking.org/en/download/
Update it before running. Get it to fix all the RED entries it finds
Let us know how you get on with that.
April 22nd, 2005, 12:50 AM
Thanks for your help. I will try what you suggest and get back to you.
April 22nd, 2005, 06:44 AM
Good luck Jovianne
Also try updating your antivirus. If it does not work and gives you an error message, please post the message.
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