outlook 2000 folder size problem

[stuffedrhino]

Hi, I am trying to clean out some e-mails from some of our users to free up some space on the server. On one user we found that he had over 180 MB of stuff in his Journal. I deleted everything that was in there since he didn't use it anymore, but the size of that folder didn't change. Is there something else I have to do to free up that space or are there other forces at work here?

[Steve R Jones]

Need to Compact the folder to get it to resize. RIght click on the Folder and select properties.

[stuffedrhino]

I've looked and I don't see an "compact" option anywhere in the properties of the journal.

[Steve R Jones]

Then look in properties of Pernal Folders.

[stuffedrhino]

I've found it there, but the journal isn't in the Personal folders, it's in his Exchange mailbox.

[Steve R Jones]

Sounds like you need to be working at the exchange server.