March 29th, 2005, 11:19 AM
outlook 2000 folder size problem
Hi, I am trying to clean out some e-mails from some of our users to free up some space on the server. On one user we found that he had over 180 MB of stuff in his Journal. I deleted everything that was in there since he didn't use it anymore, but the size of that folder didn't change. Is there something else I have to do to free up that space or are there other forces at work here?
March 29th, 2005, 11:36 AM
Need to Compact the folder to get it to resize. RIght click on the Folder and select properties.
March 29th, 2005, 12:09 PM
I've looked and I don't see an "compact" option anywhere in the properties of the journal.
March 29th, 2005, 01:15 PM
Then look in properties of Pernal Folders.
March 29th, 2005, 01:35 PM
I've found it there, but the journal isn't in the Personal folders, it's in his Exchange mailbox.
March 29th, 2005, 02:29 PM
Sounds like you need to be working at the exchange server.
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