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January 2nd, 2005, 07:38 PM
#1
Error when installing printer "RPC server is unavailable"
I can't install my printer/scanner/copy machine in my windows xp pro edition. I have the Lexmark x1165 series. I tryed to install the drivers with windows wizard i can't event open that. I try with the company cd and i still get the error. the file spoolss.dll or spoolss.exe are there but i don't know if they are corrupt. I have a little home network at home with a switch.
Print Spooler is on automatic but when i start the service i get error 1068. I installed all the latest version of windows xp updates. There is nothing else on my computer that is giving me trouble.
can someone help please?
Windows xp pro
Celeron 2.8ghz
256mb ddr ram
60 gig hard drive
DVD burner
onboard sound/video
thanks Jubei.
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January 2nd, 2005, 08:37 PM
#2
I was searching, and found that the error you're getting has to do with tcp/ip, not your printer per se. Did you download new drivers from Lexmark? And since this is USB and XP, did you just install the software first before connecting printer to computer? The way it's usually done with xp install, software then hardware.
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January 2nd, 2005, 08:39 PM
#3
ok i will install drivers and software before hardware and i will let you know what happends.
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January 2nd, 2005, 08:44 PM
#4
i uninstalled everything related to my printer and i unplugged my printer. I started to install the software abd it told me that the spooler servide is not running please click ok to start the service and the setup will continue. I did so and nothing happend after i click on ok the setup disapears and the service is not on.
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January 2nd, 2005, 08:58 PM
#5
Howdy:
Using the best search engine out there, , Dogpile.com found this for you..
As per Microsoft..
The RPC Server is Unavailable When You Attempt to Add a Printer
http://support.microsoft.com/?kbid=242079
Murray
Old firefighters never die.. they just lose their "squirt" !!
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January 2nd, 2005, 09:21 PM
#6
I used Google and it came up with the same answer but was related to windows NT 4.0. Basically it just says to go into Services and start RPC automatically.
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January 2nd, 2005, 09:27 PM
#7
I replaced my dll file but i can't find the .exe file so that i could replace it. with only the dll changed the same error occured. during the instalation of the program it toold me that the spooler service is not on. Where can i find the exe file on the net?
jubei
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January 2nd, 2005, 09:48 PM
#8
Do you have the XP CD? If so, you can try something that might help called system file checker. It replaces missing files in xp. Put your XP cd in your drive, go to Start>Run and type sfc /scannow click ok, then let windows do it's thing. It will not tell you it has fixed anything but it does. Then try installing your software.
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January 2nd, 2005, 09:49 PM
#9
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January 2nd, 2005, 10:03 PM
#10
Sorry the same error occurs telling me about the spooler not running. i get error 1068
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January 2nd, 2005, 10:40 PM
#11
Go into msconfig (start>run.. type in msconfig and press <enter>)
Make sure "normal startup" is configured.. If it isn't, select it and click on apply and then okay.. You will need to reboot..
Now try installing..
If you still get the error message, the problem could be caused by the Spooler Service not starting or has failed.
To start the service...
1) Go to the control panel,
2) Open "Administrative Tools"
3) Open Component Services
4) Click on Services
5) scroll to the "Print Services" and right click
6) Select Properties
7) Select the "Startup Type" as "Automatic
8) Click the OK button to close the window
9) close all windows and restart the computer
Murray
Old firefighters never die.. they just lose their "squirt" !!
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January 3rd, 2005, 08:55 AM
#12
Sweet everything works great the msconfig startup is what made it work. thanks for all your help.
jubei
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January 3rd, 2005, 04:32 PM
#13
Not a problem.. Glad we could find a solution for you !!
Murray
Old firefighters never die.. they just lose their "squirt" !!
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