ALL MEMBERS PLEASE READ: Rules for this forum (Updated: 4/28/2013)

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1. If you don't have third party firewall installed, make sure, Windows firewall is ON:
- Windows XP, and Windows Vista/7 - Go Start>Control Panel. Double click Windows Firewall.

2. If you have an antivirus program, make sure, it's up to date. Run full scan.
If you don't have any antivirus program installed - download, and install ONE of these:
- Avast! free antivirus: http://www.avast.com...avast-home.html
- free Microsoft Security Essentials: http://windows.micro...rity-essentials
- free Comodo Antivirus: http://www.comodo.co...y/antivirus.php
Update it. Run a full scan.



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NOTE. If any of the programs listed below refuses to run, try renaming executive file to something else; for instance, rename mbam.exe to scanner.exe

STEP 1.
Download Malwarebytes' Anti-Malware: http://www.malwareby...lwarebytes_free to your desktop.
(Malwarebytesis free to use as a manual scanner. Payment is only required if youwish to have it run and update automatically which is not necessary for our purposes)

***VERY IMPORTANT! Make sure, you update Malwarebytes before running a scan.***

• Double-click mbam-setup.exe and follow the prompts to install the program.
• At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select Perform quick scan, then click Scan.
• When the scan is complete, click OK, then Show Results to view the results.
• Be sure that everything is checked, and click Remove Selected.
• When completed, a log will open in Notepad.

The log can also be found here:

C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt


STEP 2.
Please, download DDS from one of the 2 mirrors and save it to your desktop.

Mirror 1
Mirror 2

* Disable any script blocking protection (if present)
* Double click the dds icon to run the tool.
* When done, DDS will open two logs:
1. DDS.txt
2. Attach.txt
* Save both reports to your desktop by clicking File>Save As in each log.

Include the contents of both logs in your new topic. The scan will instruct you to post Attach.txt as an attachment. No need for that though ..... just post it's contents as you would any other log.


STEP 3.
Start new topic and provide following logs:

• Malwarebytes (MBAM)
• DDS (2 logs)

Make sure all logs are pasted not attached. Attached logs won't be reviewed.

DO NOT make any other changes to your computer (like installing programs,using other cleaning tools, etc.), until it's officially declared clean!!!




Above layout courtesy of Broni