Chronically slow/unresponsive/"hung up" computer
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Thread: Chronically slow/unresponsive/"hung up" computer

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  1. #1
    Join Date
    Dec 2007
    Location
    Daly City, CA
    Posts
    22,550
    Please download ComboFix from Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    1. Please, never rename Combofix unless instructed.
    2. Close any open browsers.
    3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
      • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
      • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.

      NOTE1. If Combofix asks you to install Recovery Console, please allow it.
      NOTE 2. If Combofix asks you to update the program, always do so.
      • Close any open browsers.
      • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
      • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
      • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    4. Double click on combofix.exe & follow the prompts.
    5. When finished, it will produce a report for you.
    6. Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.

    **Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

    Make sure, you re-enable your security programs, when you're done with Combofix.

    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!

  2. #2
    Join Date
    Mar 2010
    Posts
    37

    Combo fix log (A)

    First of all - THANK YOU!

    While running combofix, three diff errors came up: PEV.exe corrupt file (twice) - both c:\documents and settings\all users\applicationdata...one was \purenetworks\platform\networkllib.xml and the other was then \supportsoft\dellsupportcenter\system\data\BITD19.tmp ....both followed by is corrupt and unreadable, please run the chkdsk utility (no idea what this even is). Also got a grey box with Registry Error cannot export Regruns00 on it.

    Combo fix log:

    ComboFix 10-03-14.06 - Tina 03/15/2010 11:52:19.1.2 - x86
    Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.510.171 [GMT -5:00]
    Running from: c:\documents and settings\Tina\Desktop\ComboFix.exe
    .

    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
    .

    c:\windows\COUPON~1.OCX
    c:\windows\CouponPrinter.ocx
    c:\windows\Help\SBSI\tnulur.bak2
    c:\windows\Help\SBSI\tnulur.ini
    c:\windows\Help\SBSI\tnulur.ini2
    c:\windows\Help\SBSI\tnulur.tmp
    c:\windows\system32\bszip.dll
    c:\windows\wiaservv.log

    .
    ((((((((((((((((((((((((( Files Created from 2010-02-15 to 2010-03-15 )))))))))))))))))))))))))))))))
    .

    2010-03-15 01:35 . 2010-03-15 01:35 -------- d-----w- c:\documents and settings\All Users\Application Data\CA
    2010-03-14 22:18 . 2010-03-14 22:24 -------- d-----w- c:\windows\BDOSCAN8
    2010-03-14 21:54 . 2010-01-07 21:07 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
    2010-03-14 21:54 . 2010-01-07 21:07 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
    2010-03-14 21:54 . 2010-03-14 21:55 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
    2010-03-14 20:11 . 2010-03-14 20:11 -------- d-----w- c:\program files\Common Files\xing shared
    2010-03-14 20:10 . 2010-03-14 20:11 -------- d-----w- c:\program files\real
    2010-03-14 19:59 . 2010-03-14 19:59 -------- d-----w- c:\program files\Bonjour
    2010-03-14 18:56 . 2010-03-14 18:56 -------- d-----w- c:\program files\Common Files\Adobe AIR
    2010-03-10 12:39 . 2009-10-23 15:28 3558912 ------w- c:\windows\system32\dllcache\moviemk.exe
    2010-02-24 07:02 . 2010-01-20 21:14 36400 ----a-r- c:\windows\system32\drivers\SymIM.sys
    2010-02-24 07:01 . 2010-02-28 20:50 60808 ----a-w- c:\windows\system32\S32EVNT1.DLL
    2010-02-24 07:01 . 2010-02-28 20:50 124976 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
    2010-02-24 06:59 . 2010-03-02 19:03 -------- d-----w- c:\windows\system32\drivers\NIS
    2010-02-24 06:59 . 2010-02-24 07:00 -------- d-----w- c:\program files\Norton Internet Security
    2010-02-24 06:59 . 2010-02-24 06:59 -------- d-----w- c:\program files\Windows Sidebar
    2010-02-24 06:58 . 2010-02-24 06:58 -------- d-----w- c:\program files\NortonInstaller
    2010-02-18 00:33 . 2010-02-18 00:33 -------- d-----w- c:\program files\iPod
    2010-02-18 00:32 . 2010-02-18 00:34 -------- d-----w- c:\program files\iTunes
    2010-02-18 00:25 . 2010-02-18 00:26 -------- d-----w- c:\program files\QuickTime
    2010-02-16 19:04 . 2010-02-16 19:05 -------- d-----w- c:\documents and settings\Tina\Application Data\U3

    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2010-03-14 20:23 . 2009-05-15 21:30 -------- d-----w- c:\documents and settings\All Users\Application Data\NOS
    2010-03-14 20:19 . 2005-11-11 15:15 -------- d-----w- c:\program files\Common Files\Adobe
    2010-03-14 20:12 . 2010-03-14 20:12 45056 ----a-w- c:\documents and settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\ThinShims\rpnpshimwmp.dll
    2010-03-14 20:12 . 2010-03-14 20:12 45056 ----a-w- c:\documents and settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\ThinShims\rpnpshimswf.dll
    2010-03-14 20:12 . 2010-03-14 20:12 45056 ----a-w- c:\documents and settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\ThinShims\rpnpshimrp.dll
    2010-03-14 20:12 . 2010-03-14 20:12 45056 ----a-w- c:\documents and settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\ThinShims\rpnpshimqt.dll
    2010-03-14 20:12 . 2010-03-14 20:12 49152 ----a-w- c:\documents and settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext\Components\nprpffbrowserrecordext.dll
    2010-03-14 20:12 . 2010-03-14 20:12 308808 ----a-w- c:\documents and settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\Common\rpmainbrowserrecordplugin.dll
    2010-03-14 20:12 . 2010-03-14 20:12 40960 ----a-w- c:\documents and settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\Chrome\Hook\rpchromebrowserrecordhelper.dll
    2010-03-14 20:12 . 2010-03-14 20:12 14848 ----a-w- c:\documents and settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5videoshim.dll
    2010-03-14 20:12 . 2010-03-14 20:12 341600 ----a-w- c:\documents and settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
    2010-03-14 20:12 . 2005-10-17 18:18 -------- d-----w- c:\program files\Common Files\Real
    2010-03-14 20:10 . 2005-10-17 18:18 499712 ----a-w- c:\windows\system32\msvcp71.dll
    2010-03-14 20:10 . 2005-10-17 18:18 348160 ----a-w- c:\windows\system32\msvcr71.dll
    2010-03-14 20:01 . 2009-07-29 16:58 -------- d-----w- c:\program files\Safari
    2010-03-14 19:10 . 2010-03-14 19:10 152576 ----a-w- c:\documents and settings\Tina\Application Data\Sun\Java\jre1.6.0_17\lzma.dll
    2010-03-14 19:08 . 2010-03-14 19:08 79488 ----a-w- c:\documents and settings\Tina\Application Data\Sun\Java\jre1.6.0_17\gtapi.dll
    2010-03-14 18:53 . 2010-03-14 18:53 86016 ----a-w- c:\documents and settings\All Users\Application Data\NOS\Adobe_Downloads\arh.exe
    2010-03-13 18:30 . 2010-03-05 18:30 439816 ----a-w- c:\documents and settings\Tina\Application Data\Real\Update\setup3.10\setup.exe
    2010-03-13 02:32 . 2010-03-13 02:31 20829680 ----a-w- c:\documents and settings\Tina\Application Data\Real\Update\setup3.10\rp\RealPlayerSPGold.exe
    2010-03-09 16:26 . 2005-11-10 01:02 -------- d-----w- c:\program files\Dl_cats
    2010-03-06 02:32 . 2010-03-06 02:32 8405312 ----a-w- c:\documents and settings\Tina\Application Data\Real\Update\setup3.10\gtb\GOOGLE_TOOLBAR\GoogleToolbarInstaller.exe
    2010-03-06 02:31 . 2010-03-06 02:31 149000 ----a-w- c:\documents and settings\Tina\Application Data\Real\Update\setup3.10\chr_helper\LaunchHelper.exe
    2010-03-06 02:31 . 2010-03-06 02:31 10309448 ----a-w- c:\documents and settings\Tina\Application Data\Real\Update\setup3.10\chr\ChromeInstaller.exe
    2010-03-06 02:30 . 2010-03-06 02:30 283280 ----a-w- c:\documents and settings\Tina\Application Data\Real\Update\setup3.10\carb\CarboniteSetupLiteRealPreinstaller.exe
    2010-03-06 02:30 . 2010-03-06 02:30 181768 ----a-w- c:\documents and settings\Tina\Application Data\Real\Update\setup3.10\carb\LaunchHelper.exe
    2010-03-06 02:30 . 2010-03-06 02:30 79368 ----a-w- c:\documents and settings\Tina\Application Data\Real\Update\setup3.10\RUP\vista.exe
    2010-03-06 02:30 . 2010-03-06 02:30 64000 ----a-w- c:\documents and settings\Tina\Application Data\Real\Update\setup3.10\RUP\inst_config\gcapi_dll.dll
    2010-03-06 02:30 . 2010-03-06 02:30 52288 ----a-w- c:\documents and settings\Tina\Application Data\Real\Update\setup3.10\RUP\inst_config\gtapi.dll
    2010-03-06 02:30 . 2010-03-06 02:30 50688 ----a-w- c:\documents and settings\Tina\Application Data\Real\Update\setup3.10\RUP\inst_config\fftbapi.dll
    2010-03-06 02:30 . 2010-03-06 02:30 49152 ----a-w- c:\documents and settings\Tina\Application Data\Real\Update\setup3.10\RUP\inst_config\CarboniteCompatibility.dll
    2010-03-06 02:30 . 2010-03-06 02:30 118784 ----a-w- c:\documents and settings\Tina\Application Data\Real\Update\setup3.10\RUP\inst_config\compat.dll
    2010-03-04 09:00 . 2010-03-04 09:00 79144 ----a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\Safari 5.31.22.7\SetupAdmin.exe
    2010-02-28 20:50 . 2005-10-17 18:21 -------- d-----w- c:\program files\Symantec
    2010-02-28 20:50 . 2010-02-24 07:01 806 ----a-w- c:\windows\system32\drivers\SYMEVENT.INF
    2010-02-28 20:50 . 2010-02-24 07:01 7456 ----a-w- c:\windows\system32\drivers\SYMEVENT.CAT
    2010-02-24 07:01 . 2005-10-17 18:21 -------- d-----w- c:\program files\Common Files\Symantec Shared
    2010-02-24 07:00 . 2010-02-24 07:00 1290592 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\SyKnAppS\SyKnAppS.dll
    2010-02-24 07:00 . 2010-02-24 07:00 136840 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\SyKnAppS\patch25.dll
    2010-02-24 07:00 . 2010-02-24 07:00 796016 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\CLT\cltLMSx.dll
    2010-02-24 06:59 . 2009-04-10 05:00 -------- d-----w- c:\documents and settings\All Users\Application Data\Norton
    2010-02-24 06:59 . 2009-04-10 05:00 -------- d-----w- c:\documents and settings\All Users\Application Data\NortonInstaller
    2010-02-23 09:00 . 2010-03-15 16:03 84912 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100315.003\NAVENG.SYS
    2010-02-23 09:00 . 2010-03-15 16:03 177520 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100315.003\NAVENG32.DLL
    2010-02-23 09:00 . 2010-03-15 16:03 1647984 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100315.003\NAVEX32A.DLL
    2010-02-23 09:00 . 2010-03-15 16:03 1324720 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100315.003\NAVEX15.SYS
    2010-02-23 09:00 . 2010-03-15 16:03 371248 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100315.003\EECTRL.SYS
    2010-02-23 09:00 . 2010-03-15 16:03 2747440 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100315.003\CCERASER.DLL
    2010-02-23 09:00 . 2010-03-15 16:03 259440 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100315.003\ECMSVR32.DLL
    2010-02-23 09:00 . 2010-03-15 16:03 102448 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100315.003\ERASER.SYS
    2010-02-18 00:33 . 2008-01-27 22:55 -------- d-----w- c:\program files\Common Files\Apple
    2010-02-18 00:16 . 2010-02-18 00:16 72488 ----a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 9.0.3.15\SetupAdmin.exe
    2010-02-13 04:12 . 2010-02-13 04:12 50354 ----a-w- c:\documents and settings\Tina\Application Data\Facebook\uninstall.exe
    2010-02-13 04:12 . 2010-02-13 04:11 -------- d-----w- c:\documents and settings\Tina\Application Data\Facebook
    2010-02-12 23:41 . 2010-03-15 05:02 558448 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\coFFPlgn\components\coFFPlgn.dll
    2010-02-12 16:46 . 2010-02-12 16:46 91424 ----a-w- c:\windows\system32\dnssd.dll
    2010-02-12 16:46 . 2010-02-12 16:46 107808 ----a-w- c:\windows\system32\dns-sd.exe
    2010-02-01 22:04 . 2010-02-01 22:04 847040 ----a-w- c:\documents and settings\Tina\Application Data\Facebook\axfbootloader.dll
    2010-02-01 22:04 . 2010-02-01 22:04 5578752 ----a-w- c:\documents and settings\Tina\Application Data\Facebook\npfbplugin_1_0_1.dll
    2010-02-01 01:45 . 2009-04-19 16:40 38784 ----a-w- c:\documents and settings\Tina\Application Data\Macromedia\Flash Player\http://www.macromedia.com\bin\airapp...pinstaller.exe
    2010-01-19 19:52 . 2008-07-06 14:32 -------- d-----w- c:\program files\Coupons
    2009-12-31 16:50 . 2005-10-17 17:49 353792 ----a-w- c:\windows\system32\drivers\srv.sys
    2009-12-21 19:14 . 2004-08-19 20:49 916480 ----a-w- c:\windows\system32\wininet.dll
    2009-12-16 18:43 . 2004-08-19 21:01 343040 ----a-w- c:\windows\system32\mspaint.exe
    .

  3. #3
    Join Date
    Mar 2010
    Posts
    37

    Combo fix log (B)

    ------- Sigcheck -------

    [-] 2008-10-15 03:09 . C3A2915C71AE6F225EB906C25CCD29B5 . 24064 . . [1.0.0.5] . . c:\windows\ServicePackFiles\i386\ctfmon.exe
    [-] 2008-10-15 03:09 . C3A2915C71AE6F225EB906C25CCD29B5 . 24064 . . [1.0.0.5] . . c:\windows\system32\ctfmon.exe
    [-] 2004-08-10 . 24232996A38C0B0CF151C2140AE29FC8 . 15360 . . [5.1.2600.2180] . . c:\windows\$NtServicePackUninstall$\ctfmon.exe
    .
    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4

    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "Messenger (Yahoo!)"="c:\program files\Yahoo!\Messenger\YahooMessenger.exe" [2009-05-27 4351216]
    "Search Protection"="c:\program files\Yahoo!\Search Protection\SearchProtection.exe" [2009-02-23 111856]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "ehTray"="c:\windows\ehome\ehtray.exe" [2004-08-10 59392]
    "SigmatelSysTrayApp"="stsystra.exe" [2005-03-23 339968]
    "DVDLauncher"="c:\program files\CyberLink\PowerDVD\DVDLauncher.exe" [2005-02-23 53248]
    "DLBXCATS"="c:\windows\System32\spool\DRIVERS\W32X86\3\DLBXtime.dll" [2004-12-07 69632]
    "dlbxmon.exe"="c:\program files\Dell Photo AIO Printer 962\dlbxmon.exe" [2005-01-18 425984]
    "Kernel and Hardware Abstraction Layer"="KHALMNPR.EXE" [2008-02-29 76304]
    "dellsupportcenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]
    "dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 16384]
    "ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2006-08-25 221184]
    "nmctxth"="c:\program files\Common Files\Pure Networks Shared\Platform\nmctxth.exe" [2008-12-12 642856]
    "Linksys Wireless Manager"="c:\program files\Linksys\Linksys Wireless Manager\LinksysWirelessManager.exe" [2009-02-16 1358384]
    "YSearchProtection"="c:\program files\Yahoo!\Search Protection\SearchProtection.exe" [2009-02-23 111856]
    "SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-07-25 149280]
    "AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2009-08-13 177440]
    "QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-11-11 417792]
    "iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-01-23 141608]
    "Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-12-22 35760]
    "Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2009-12-11 948672]
    "TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2010-03-14 202256]

    [HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
    "DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-03-23 39264]

    c:\documents and settings\All Users\Start Menu\Programs\Startup\
    Logitech SetPoint.lnk - c:\program files\Logitech\SetPoint\SetPoint.exe [2008-3-18 805392]

    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\LBTWlgn]
    2008-05-02 07:42 72208 ----a-w- c:\program files\Common Files\Logitech\Bluetooth\LBTWLgn.dll

    [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
    BootExecute REG_MULTI_SZ \0

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SymEFA.sys]
    @="FSFilter Activity Monitor"

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WdfLoadGroup]
    @=""

    [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
    "DisableMonitoring"=dword:00000001

    [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
    "DisableMonitoring"=dword:00000001

    [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
    "DisableMonitoring"=dword:00000001

    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
    "EnableFirewall"= 0 (0x0)

    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
    "%windir%\\system32\\sessmgr.exe"=
    "c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
    "c:\\Program Files\\Messenger\\msmsgs.exe"=
    "%windir%\\Network Diagnostic\\xpnetdiag.exe"=
    "c:\\Program Files\\Logitech\\Desktop Messenger\\8876480\\Program\\LogitechDesktopMessenger.exe"=
    "c:\\Program Files\\iTunes\\iTunes.exe"=
    "c:\\Program Files\\Bonjour\\mDNSResponder.exe"=

    R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NIS\1008000.029\SymEFA.sys [2/28/2010 3:50 PM 310320]
    R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\NIS\1008000.029\BHDrvx86.sys [2/28/2010 3:50 PM 259632]
    R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\NIS\1008000.029\cchpx86.sys [2/28/2010 3:49 PM 482432]
    R1 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100312.001\IDSXpx86.sys [3/14/2010 6:13 PM 329592]
    R2 Norton Internet Security;Norton Internet Security;c:\program files\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe [2/28/2010 3:49 PM 117640]
    R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [9/1/2009 11:19 AM 102448]
    R3 WUSB54GCv3;Compact Wireless-G USB Network Adapter;c:\windows\system32\drivers\WUSB54GCv3.sys [4/7/2009 9:18 PM 627072]
    .
    Contents of the 'Scheduled Tasks' folder

    2010-03-10 c:\windows\Tasks\AppleSoftwareUpdate.job
    - c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 17:34]

    2010-03-15 c:\windows\Tasks\RealUpgradeLogonTaskS-1-5-21-1070203088-2053537458-1663650493-1006.job
    - c:\program files\Real\RealUpgrade\realupgrade.exe [2010-02-25 03:09]

    2010-03-15 c:\windows\Tasks\RealUpgradeScheduledTaskS-1-5-21-1070203088-2053537458-1663650493-1006.job
    - c:\program files\Real\RealUpgrade\realupgrade.exe [2010-02-25 03:09]

    2010-03-15 c:\windows\Tasks\User_Feed_Synchronization-{4BDC2B76-02FC-48FC-9640-F1CEBCDB9620}.job
    - c:\windows\system32\msfeedssync.exe [2006-10-17 09:31]
    .
    .
    ------- Supplementary Scan -------
    .
    uStart Page = hxxp://www.yahoo.com/
    uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&fr=yie7c
    mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
    uInternet Settings,ProxyOverride = *.local
    uSearchAssistant = hxxp://www.google.com
    uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
    IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
    DPF: {A82C3A33-5C0E-466C-B020-71585433A7E4} - hxxps://ecampus.phoenix.edu/secure/PhxStudent15.CAB
    DPF: {E56347B0-6C2B-4C2E-939F-EE513EAC80BC} - hxxp://www.creative.com/register/OCXs/CtORWebClientNoMFC.cab
    DPF: {E6BB2089-163F-466B-812A-748096614DFD} - hxxp://cainternetsecurity.net/scanner/cascanner.cab
    .
    - - - - ORPHANS REMOVED - - - -

    AddRemove-WebCyberCoach_wtrb - c:\program files\WebCyberCoach\b_Dell\WCC_Wipe.exe WebCyberCoach ext\wtrb



    **************************************************************************

    catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
    Rootkit scan 2010-03-15 12:04
    Windows 5.1.2600 Service Pack 3 NTFS

    scanning hidden processes ...

    scanning hidden autostart entries ...

    HKLM\Software\Microsoft\Windows\CurrentVersion\Run
    DLBXCATS = rundll32 c:\windows\System32\spool\DRIVERS\W32X86\3\DLBXtime.dll,_RunDLLEntry@16???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????

    scanning hidden files ...

    scan completed successfully
    hidden files: 0

    **************************************************************************

    [HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Norton Internet Security]
    "ImagePath"="\"c:\program files\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe\" /s \"Norton Internet Security\" /m \"c:\program files\Norton Internet Security\Engine\16.8.0.41\diMaster.dll\" /prefetch:1"

    [HKEY_LOCAL_MACHINE\System\ControlSet001\Services\vsdatant]
    "ImagePath"="a"
    .
    --------------------- DLLs Loaded Under Running Processes ---------------------

    - - - - - - - > 'winlogon.exe'(1272)
    c:\program files\common files\logitech\bluetooth\LBTWlgn.dll
    c:\program files\common files\logitech\bluetooth\LBTServ.dll
    .
    Completion time: 2010-03-15 12:12:11
    ComboFix-quarantined-files.txt 2010-03-15 17:12

    Pre-Run: 121,613,946,880 bytes free
    Post-Run: 125,113,032,704 bytes free

    WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
    [boot loader]
    timeout=2
    default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
    [operating systems]
    c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
    multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Windows XP Media Center Edition" /noexecute=optin /fastdetect

    - - End Of File - - CBC66C45FABAEC8C129F4F2390652573

  4. #4
    Join Date
    Mar 2010
    Posts
    37

    Hijack this log

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 12:17:35 PM, on 3/15/2010
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe
    C:\Program Files\Dell Support Center\bin\sprtsvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
    C:\WINDOWS\ehome\ehtray.exe
    C:\WINDOWS\stsystra.exe
    C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
    C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
    C:\Program Files\Dell Photo AIO Printer 962\dlbxmon.exe
    C:\Program Files\Dell Support Center\bin\sprtcmd.exe
    C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
    C:\Program Files\Linksys\Linksys Wireless Manager\LinksysWirelessManager.exe
    C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Logitech\SetPoint\SetPoint.exe
    C:\Program Files\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe
    C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
    C:\WINDOWS\system32\dllhost.exe
    C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
    C:\WINDOWS\eHome\ehmsas.exe
    C:\WINDOWS\system32\dlbxcoms.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\explorer.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/...ch/search.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
    O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Documents and Settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
    O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\16.8.0.41\coIEPlg.dll
    O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\16.8.0.41\IPSBHO.DLL
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\YTSingleInstance.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
    O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\16.8.0.41\coIEPlg.dll
    O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
    O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
    O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
    O4 - HKLM\..\Run: [DLBXCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLBXtime.dll,_RunDLLEntry@16
    O4 - HKLM\..\Run: [dlbxmon.exe] "C:\Program Files\Dell Photo AIO Printer 962\dlbxmon.exe"
    O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
    O4 - HKLM\..\Run: [dellsupportcenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenter
    O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
    O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
    O4 - HKLM\..\Run: [nmctxth] "C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe"
    O4 - HKLM\..\Run: [Linksys Wireless Manager] "C:\Program Files\Linksys\Linksys Wireless Manager\LinksysWirelessManager.exe" /cm /min /lcid 1033
    O4 - HKLM\..\Run: [YSearchProtection] "C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
    O4 - HKCU\..\Run: [Search Protection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
    O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
    O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
    O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/15026/CTSUEng.cab
    O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/...oUploader5.cab
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper200711281.dll
    O16 - DPF: {3BFFE033-BF43-11D5-A271-00A024A51325} (iNotes6 Class) - https://jran.uscourts.gov/whalecomec...0/iNotes6W.cab
    O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1005.cab
    O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/reso...an8/oscan8.cab
    O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1131585973171
    O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/...Uploader55.cab
    O16 - DPF: {A82C3A33-5C0E-466C-B020-71585433A7E4} (PhxStudent.OeSetup15) - https://ecampus.phoenix.edu/secure/PhxStudent15.CAB
    O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (a-squared Scanner) - http://ax.emsisoft.com/asquared.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    O16 - DPF: {E56347B0-6C2B-4C2E-939F-EE513EAC80BC} (Creative Product Registration ActiveX Control Module) - http://www.creative.com/register/OCX...lientNoMFC.cab
    O16 - DPF: {E6BB2089-163F-466B-812A-748096614DFD} (CAScanner Control) - http://cainternetsecurity.net/scanner/cascanner.cab
    O16 - DPF: {E856B973-45FD-4559-8F82-EAB539144667} (Dell PC Checkup Installer Control) - http://pccheckup.dellfix.com/rel/41/...l/gtdownde.cab
    O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/15028/CTPID.cab
    O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
    O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton Internet Security\Engine\16.8.0.41\coIEPlg.dll
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: dlbx_device - Dell - C:\WINDOWS\system32\dlbxcoms.exe
    O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logitech\Bluetooth\LBTServ.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
    O23 - Service: Pure Networks Platform Service (nmservice) - Cisco Systems, Inc. - C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
    O23 - Service: Norton Internet Security - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe
    O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Unknown owner - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe (file missing)
    O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
    O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

    --
    End of file - 13068 bytes

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