thank you broni i did that 3 time now and it still dont work .it scan good but i cant not quarantine any thing .you that progress bar well it stay there it dont move at all .do delete the blue bar as to go really fast from the left to the right .but nothing hapen .i have been using it for the last 2 to 4 years and this is my fisrt time that i have a problem with it .so last nite i uninstall it .i downloaded spyware terminator .avg anti spyware .i did a scan with avg anti spyware and it found 1 cretical object and 49 medium cookies so i thing they did a good job for me .now this morniing the avg antispyware icon in the start bar is black so i just dont know any more .i was using it for 2 years long time ago and this why i quit using it because every day that icon was black so i just stop using it .it should be good for 30 free version .