2 Blue screens of death

[Grey]

From: <[email protected]>
Sent: Wednesday, June 28, 2006 10:31 PM
To: [email protected]
Subject: failure notice

Hi. This is the qmail-send program at inca.co.kr.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.

<[email protected]>:
Sorry, no mailbox here by that name. (#5.1.1)

WTF kind of reply is that? Apparently they have a sense of humor there, which I'm not really appreciating at the moment. I've spent nearly the entire day trying to fix this, and still no results. I'm really starting to appreciate the situations of the people who called in to SP2 technical support and yelled at me because Bill Gates broke their computer.

I reinstalled MapleStory, and the same BSOD occurs as soon as I exit the game. I did notice something on the screen that hasn't been adressed before. The screen recommends disabling caching/shadowing on your BIOS. Could this possibly help, and how would I go about doing it?

[Xenethyl]

WTF kind of reply is that? Apparently they have a sense of humor there, which I'm not really appreciating at the moment. I've spent nearly the entire day trying to fix this, and still no results. I'm really starting to appreciate the situations of the people who called in to SP2 technical support and yelled at me because Bill Gates broke their computer.

I reinstalled MapleStory, and the same BSOD occurs as soon as I exit the game. I did notice something on the screen that hasn't been adressed before. The screen recommends disabling caching/shadowing on your BIOS. Could this possibly help, and how would I go about doing it?

I received the exact same message, Grey. Some support line they have running there.

I find this absolutely hilarious that all useful information I've found so far were from hacker posts on forums that shall remain nameless. And it's all there for your googling pleasure. Go figure ...

I found the same thing, Unbalanced. The most relevant information regarding our problem that I was able to find was on Maple Story hacking sites. Unfortunately, I'm sure they were eventually able to get around the problem. Nice guys (and girls) finish last, eh?

[hudster]

If it's any help at all, I may have skipped over a previous picture but here is one that I have taken. (The only one I've seen has been in Dutch. xD)

here

Also, Explorer sent out an error report and came back with a "solution" for me. It suggested updating video card driver. (Which I tried, but seeing as this computer is a little over a week old, there were no updates.) After this option being scrapped, I went and updated my DirectX on the off chance that that may have been part of the problem. Still not working like it should, though.

-Anya

[Edit]: It seems that Photobucket resized the image so I'm attempting to fix that.

[S Dash]

Hi guys. I'm also a maple story fan and have been playing it for quite some time. I think after one of the patches I started seeing the same BSODs that everyone have been seeing and so I've tried googling for the solution using "dump_wmimmc.sys" and so far this topic has been the most helpful out of 3 sites that google shows up with for this issue. I've been reading up on this topic for a while and have tried several things:

Uninstalled and reinstalled maple story.
Uninstalling Norton AV - (This changed the time i get the BSOD after trying to log in to the time i exit maple story).
Reinstalled my video driver (I have a ATI Radeon 9000).

One problem I have though is that when I try to install Catalyst 6.6 for my Radeon 9000 an error pops up saying I need to install a video card first. I looked up information about Catalyst 6.6 and figured there's an incompatability issue with the driver and card. So, I waved the problem off.

After reading several new posts, I've come up with several new ideas.
I have another computer that does not support a graphics card and has only an integrated graphics controlller installed on it. With only that, My brother and I have played maple story for about a year on this computer and I've never seen a problem with it. My laptop which has the Radeon 9000 on it has been the only one with the problems, so I figured from all this that either the video card and/or driver is the problem or the temporary file dump_wmimmc.sys is the only source of the problem and Windows sees the file as a threat to the system and hence the BSOD.

So far I've figured that the only solution is to disable gameguard completely, which is probably what Xenethyl found at those maple story hacking sites.
Other than this we could get together and spam Inca to solve this problem.

[Xenethyl]

Hi guys. I'm also a maple story fan and have been playing it for quite some time. I think after one of the patches I started seeing the same BSODs that everyone have been seeing and so I've tried googling for the solution using "dump_wmimmc.sys" and so far this topic has been the most helpful out of 3 sites that google shows up with for this issue. I've been reading up on this topic for a while and have tried several things:

Uninstalled and reinstalled maple story.
Uninstalling Norton AV - (This changed the time i get the BSOD after trying to log in to the time i exit maple story).
Reinstalled my video driver (I have a ATI Radeon 9000).

One problem I have though is that when I try to install Catalyst 6.6 for my Radeon 9000 an error pops up saying I need to install a video card first. I looked up information about Catalyst 6.6 and figured there's an incompatability issue with the driver and card. So, I waved the problem off.

After reading several new posts, I've come up with several new ideas.
I have another computer that does not support a graphics card and has only an integrated graphics controlller installed on it. With only that, My brother and I have played maple story for about a year on this computer and I've never seen a problem with it. My laptop which has the Radeon 9000 on it has been the only one with the problems, so I figured from all this that either the video card and/or driver is the problem or the temporary file dump_wmimmc.sys is the only source of the problem and Windows sees the file as a threat to the system and hence the BSOD.

So far I've figured that the only solution is to disable gameguard completely, which is probably what Xenethyl found at those maple story hacking sites.
Other than this we could get together and spam Inca to solve this problem.

Interesting information, Dash. As far as updating your graphics card's drivers, you need to make sure that you uninstall your old drivers completely before installing the newer ones. Furthermore, laptops often require manufacturer-speficic drivers in order to function properly (for instance, Dell laptops generally require Dell-packaged drivers).

So far I don't really think it is a video card driver problem, as we have identified the problem on machines running both ATI and Nvidia cards. It's possible, but I am willing to lean more towards GameGuard having some faulty lines of code and automatically "discovering" a hack on all of our computers. In any case, we have identified the file in question, now I think we need some information from nProtect.

Also, as far as hacking Maple Story goes. According to the forums I was looking at, hackers set up a server on their machine and run an instance of GameGuard on it, which allows them to run hacking programs without being caught. In any case, it's quite sad that people who hack have an easier time playing the game than clean players do.

Xen, Kwong: those Nvidia 91 drivers came out last week and actually caused a refresh problem with my (I'll dub) Maple Machine. So I reverted back to the 84 version released back in March. not saying everyone will have those problems, but it's a good idea folks to create restore points

I'm using the 6.6 Catalyst drivers. As such, I think we can eliminate video cards and their drivers from this issue. In any case, thanks for the tip.