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No, I'm ok with software but I have an irrational hatred of all things hardware - and I need to recover from the latest fiasco where I was shut out of the machine with no apparent way to change the...

OK, if you disable Secure Boot, Save and Exit, then press Esc as it starts, you can select a boot device. So I'm back where I was, Windows is available again but the DVD drive is still down.

>You need to solve the BIOS issue before anything more can be done.
Exactly, but options are not available.

>What boot device or options are actually available, if any?
Since I can't see what...

I got in touch with ASUS tech support and they suggested I do a hard reset and change the BIOS to the defaults. Now I'm stuck in a BIOS loop, it comes back to the BIOS as soon as I Save and Exit....

ASUS support got back to me and suggested I do a hard reset by holding the power button for about 60 seconds and then reset the BIOS to the defaults. Having done that, the machine will not exit the...

Not so bad, I think I can handle three screws. Thanks!

>Just try it in another PC
Ah, this is where you end up breaking the laptop apart with kitchen knives because you can't find whatever is holding it together. Or you can find the screws but you don't...

Done that, no change.

That's all very well but I don't happen to have a laptop DVD drive lying around. Isn't there some kind of diagnostic?

I have an Asus G55V and the DVD drive makes noises but doesn't show contents of a disk or even show up in Windows Explorer.

I've tried updating the driver, removing a registry key per MS technote,...