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Thanks for all your help.
I finally fixed the problem.
When i tried to install the Bluetooth driver & it wouldint install & said to turn on Bluetooth i selected the fn & f2 or f3 key & it...

Googled,but can't find key combo to turn on Bluetooth.

Tried the other driver & it failed.

I tried both.
I first selected update driver & selected browse & selected the driver & nothing happened,so i just clicked on the driver & got this message.
Where do i find the Bluetooth switch ? (...

I have 64 bit windows

Here is what i have in device Manager.
Maybe there is a driver i missed.
Please advise where to look.
Here is the service tag. D1SWZW1

Model Inspiron 3521

Thanks for the help.

Yes it is the same PC i am fixing for a friend.
I did that & there was 3 drivers at Dell
Networks says no Connections.
Tried all of them & still no Internet.

Windows 8

Windows 8

Thanks for all the great help.
Went thru Legacy & got CD loaded.
Installed Windows fine,but now have Network Controller missing.
No internet connection.

Dell Inspirion 3521
Network Controller Missing.
I went to Dell i got the 3 drivers they had there & tried all 3 & none worked.
In device manager it has an error Saying Network Controller driver...

Just got CD to start setup in Legacy & it got to the point where it says where do i want to install windows,all partitions are empty & iget the error:
Windows cannot be installed to this disc.
The...

Yes,nothing

More screenshots

I did a Diagonostic test & It was Fine,No Problems
I dont see any Device in Bios.
Where do i look?

Did Not Work,Also did Bios Reset.
Can't get CD to Open.How can i do a clean install ?

Dell Insprion 15

I was trying to change setup to boot to CD & did something wrong now when i
check media fail" and then "No bootable devices"

Is there any way i can get it to boot to a...