August 21st, 2018, 03:45 PM
The Windows driver might work, if you were not trying to connect using the wireless (using a USB cable), but even then the HP drivers are the way to go.
August 21st, 2018, 03:15 PM
If you didn't install HP's driver software, Windows will use its built-in drivers (if it has any) for the make and model of printer. Those drivers rarely work well. Also, HP's drivers these days...
August 21st, 2018, 11:55 AM
If the driver did not install automatically, you may need to install it. What model HP printer is it?