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  1. Replies
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    Addition to last message- I got 2 blue screens of...

    Addition to last message- I got 2 blue screens of death with the STOP messages, several hours apart, probably between 3 and 6 hours apart. I think they both happened when I had the Secunia window...
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    Dear Broni, Thank you for all your advice....

    Dear Broni,
    Thank you for all your advice. I did fix the Secunia PSI issue with your help above. However, I got one Blue Screen of Death with the STOP message again. Between the last time I...
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    Hi Broni, Thank you for all the advice. I'm...

    Hi Broni,

    Thank you for all the advice. I'm almost done with your list of final steps. One question/issue: I downloaded Secunia PSI and am trying to run it unsuccessfully. The icon has a message...
  4. Replies
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    Dear Broni, Here are my results. Security...

    Dear Broni,

    Here are my results. Security Check log:
    Results of screen317's Security Check version 1.014 --- 12/23/15
    Windows XP Service Pack 3 x86
    Internet Explorer 8 ...
  5. Replies
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    Dear Broni, Here is the resulting log: Fix...

    Dear Broni,

    Here is the resulting log:
    Fix result of Farbar Recovery Scan Tool (x86) Version: 09-08-2016
    Ran by Jennifer Klausner (2016-08-17 14:11:40) Run:1
    Running from C:\
    Loaded Profiles:...
  6. Replies
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    Additional log Pt 2: ====================...

    Additional log Pt 2:

    ==================== Scheduled Tasks (Whitelisted) =============
    (If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the...
  7. Replies
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    Dear Broni, Here is the Additional FRST log,...

    Dear Broni,

    Here is the Additional FRST log, over 2 different pages:
    Additional scan result of Farbar Recovery Scan Tool (x86) Version: 09-08-2016
    Ran by Jennifer Klausner (2016-08-15 22:47:19)...
  8. Replies
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    64,304

    Dear Broni, Here are my FRST logs, in 2 pages:...

    Dear Broni,

    Here are my FRST logs, in 2 pages:
    Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 09-08-2016
    Ran by Jennifer Klausner (administrator) on JENDESKTOP (15-08-2016...
  9. Replies
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    Dear Broni, When I tried downloading...

    Dear Broni,

    When I tried downloading RogueKiller, I got to the part where I
    Double clicked on downloaded setup.exe file to install the program,
    BUT then it asked me to select a language, I...
  10. Replies
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    Dear Broni, When I try to uninstall the program...

    Dear Broni,
    When I try to uninstall the program Coupon Printer for Windows, I get this error message (cannot Remove upon clicking remove button): Invalid uninstall control file:...
  11. Replies
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    Dear Broni et al, My FRST Additional log part...

    Dear Broni et al,

    My FRST Additional log part 2:
    ==================== Alternate Data Streams (Whitelisted) =========
    (If an entry is included in the fixlist, only the ADS will be removed.)...
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    Dear Broni et al, Here is Part one of 2...

    Dear Broni et al,

    Here is Part one of 2 messages with my Additional FRST log:
    Additional scan result of Farbar Recovery Scan Tool (x86) Version: 09-08-2016
    Ran by Jennifer Klausner (2016-08-09...
  13. Replies
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    Malware Recovery for XP Dell part 1

    Dear Broni or other experts,

    I followed the steps you suggested, and know that I was supposed to reply with my logs in the Malware Removal forum. I couldn't find a forum topic called Malware...
  14. Replies
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    [RESOLVED] Blue Screens on XP Part 4

    Dear computer experts,

    I'm on a 10 year old Dell XPS 400 desktop running Windows XP. I have not had major errors or problems with it for a while, probably since 2014, and would like to solve this...
  15. Dear Broni, Thanks for keeping me updated...

    Dear Broni,

    Thanks for keeping me updated on the next steps. I finally had the chance to follow all your steps, and the Kapersky scan didn't find anything. Here are the details:
    ...
  16. Dear Broni, Here is my latest HJT log,...

    Dear Broni,

    Here is my latest HJT log, mentioned in the previous post.

    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 8:03:53 PM, on 5/25/2010
    Platform: Windows XP SP3 (WinNT...
  17. Dear Broni, Thanks for your patience. I...

    Dear Broni,
    Thanks for your patience. I finally understood my error and followed the exact instructions. Below is my ComboFix log, followed in the next post by the HJT log.

    Let me know...
  18. Dear Broni, Thanks for the ongoing tips. ...

    Dear Broni,

    Thanks for the ongoing tips. There were no icons for ComboFix, nor for the CFScript on my desktop. So I created shortcut icons. Perhaps I have to have a non-shortcut icon for each? ...
  19. Dear Broni, Here is my 2nd of 2 posts,...

    Dear Broni,

    Here is my 2nd of 2 posts, adding the JHT log. I appreciate any further suggestions you can give me on how to follow up.

    Thanks, Jennifer

    Logfile of Trend Micro HijackThis...
  20. Dear Broni, Thank you for your detailed...

    Dear Broni,

    Thank you for your detailed instructions. I have finally been able to carry all of them out! The Gmer process was lengthy, and the result was that I bould only run it in Safe...
  21. Email hacked, Trying to Fix infected PC with HijackThis

    To whom it may concern,

    I'm Jennifer, and I posted earlier in another thread about someone hacking my aol email account (I'm on a 2006 Dell PC, Windows XP, I don't think the other software or...
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    Dear HAN, I use both AOL's browser and...

    Dear HAN,
    I use both AOL's browser and aol.com through IE to access my aol mail. I have not changed my aol password but will do so within the next 5 mins; is that something that will be much...
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    Email hacked; spam being sent from my email

    To whom it may concern,

    If this isn't a forum for email privacy issues, then please direct me to one that can help me. I am on a 2006 Dell XPS 400, Windows XP, I use IE 8 or AOL 9.1, use...
  24. new error message

    Dear Liam and/or other volunteer,

    I hope I'm posting this in the right place to respond to this thread. If it was moved, and this is the wrong place, then I couldn't find the right one! ...
  25. continued

    Dear Fink and/or other volunteer,

    Thanks for your advice so far. I did let Scandisk run the whole way through, it took several hours but did solve that part of the problem. However, since...
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