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Type: Posts; User: Dollanganger
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Sorry about my late response.
Yes, your recap is correct. It shows up in device manager but I cannot get inside of it to move files.
My conclusion is my PC just doesn't like smart phones since...
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April 28th, 2016, 09:41 PM
None of my ports are USB 3.0. The PC is a Dell about 2009.
I'm a bit afraid of going overboard with uninstalling a driver since a every other device I've ever used on this PC, external hard...
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April 27th, 2016, 08:55 PM
Well the other smart phone had basically the same issues. So my PC just doesn't like smart phones! Cameras and other devices connect just fine.
I've already tried ZTE forums. After two days they...
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April 27th, 2016, 07:21 PM
I can't recall if I tried this before but I plugged in ANOTHER smart phone to see what would happen. The driver installed automatically and it said ready to use as media device.
However we'll have...
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April 27th, 2016, 07:16 PM
I have 64 bit Win7.
When the phone is connect device manager does show the phone and correctly identifies it. However I can't open the device up to transfer any files.
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April 27th, 2016, 07:14 PM
Alright, based on the text report I went into Setting, Developer, Options, and Debug USB, which seeming the closest to what it mentions here.
Afterwards the PC immediately said "Installing...
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April 27th, 2016, 06:50 PM
So I tried those four steps.
When I reconnected USB I got the same response as last time. As soon as I plug in the PC says "installing driver software." After a minute it says, "driver failed to...
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April 27th, 2016, 06:33 PM
Alright, so you're suggesting.
1. Uninstall the driver.
2. Disconnect USB.
3. Reinstall the driver. How do I reinstall the driver? Remember, when I go back into Windows and tell it to "update"...
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April 26th, 2016, 09:45 PM
This was the same driver I tried to install yesterday. I attempted to reinstall it with the same results.
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April 26th, 2016, 09:21 PM
Do you have any idea what the read as CD Rom options do? I also tried them and the kept saying successfully installed but without any change.
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April 26th, 2016, 09:19 PM
So I first tried again to update the driver from device manager with the same error message.
Then I uninstalled the driver. When I reconnected to the USB the PC attempted to install the device but...
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April 26th, 2016, 06:44 PM
Yes, it's the T Mobile Obsidian.
It's USB 2.0. Yes, I've tried other cables and other ports with the same results.
I've seen both T Mobile and ZTE's suggestions. However as I noted, before my...
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April 25th, 2016, 09:12 PM
FYI, the phone has successfully connected to other PCs so it's my PC and not the phone which is the problem.
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April 25th, 2016, 09:09 PM
Yes, it took me to my phone model but it only offered me the options of downloading the manual which I did and it does not mention anything about this issue.
Or "support" where I could ask a...
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April 25th, 2016, 08:21 PM
Unfortunately that really doesn't help. Try searching for the word "driver" on their ZTE's support site. It's not there.
Also, Windows said it found the driver but encountered an error when...
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April 25th, 2016, 07:12 PM
Ever since I've had this smart phone I can't get my PC to full recognize it so I can easily swap files. My PC will charge it.
The details:
-I'm using Windows 7 Professional.
-The phone is a...
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