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I said SSID, aka the network name, is case-sensitive. Special characters should be used in passwords. Of course passwords are case-sensitive also.

Your wireless setup page should look something...

SSIDs are case-sensitive. I'd avoid using spaces and most special characters for SSID names also.

https://routersecurity.org/SSID.php


I'm pretty sure that's the list of default ADMIN...

What is the exact model number? AC1900 is the router class, not the model number.

BTW, one of the first thing you should have done is update the firmware. There are several security updates that...