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  1. Replies
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    no threat found therefore no log for eset online...

    no threat found therefore no log for eset online scan
    security check still getting hung up and not finishing
  2. Replies
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    having problems running some of the programs...

    having problems running some of the programs
    security check gets hung up says performing system health check and never ends
    and
    Sophos wont run gives error message 1605: could not access network...
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    "HKLM\SOFTWARE\Policies\Microsoft\Internet...

    "HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer" => key removed successfully
    "HKU\S-1-5-21-2878603943-1032962120-697686269-1000\SOFTWARE\Policies\Microsoft\Internet Explorer" => key removed...
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    Fix result of Farbar Recovery Scan Tool (x64)...

    Fix result of Farbar Recovery Scan Tool (x64) Version:13-06-2016
    Ran by New Owner (2016-06-13 17:47:16) Run:1
    Running from C:\Users\New Owner\Desktop
    Loaded Profiles: New Owner (Available...
  5. Replies
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    (If an entry is included in the fixlist, it will...

    (If an entry is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)


    ==================== Association (Whitelisted) ===============

    (If an...
  6. Replies
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    (If an entry is included in the fixlist, it will...

    (If an entry is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)


    ==================== Association (Whitelisted) ===============

    (If an...
  7. Replies
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    Additional scan result of Farbar Recovery Scan...

    Additional scan result of Farbar Recovery Scan Tool (x64) Version:10-06-2016
    Ran by New Owner (2016-06-11 14:20:01)
    Running from C:\Users\New Owner\Desktop
    Windows 7 Home Premium Service Pack 1...
  8. Replies
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    (If an entry is included in the fixlist, the...

    (If an entry is included in the fixlist, the file/folder will be moved.)

    2016-06-11 14:17 - 2016-06-11 14:18 - 00015161 _____ C:\Users\New Owner\Desktop\FRST.txt
    2016-06-11 14:16 - 2016-06-11...
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    Scan result of Farbar Recovery Scan Tool (FRST)...

    Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:10-06-2016
    Ran by New Owner (administrator) on NEWOWNER-PC (11-06-2016 14:17:20)
    Running from C:\Users\New Owner\Desktop
    Loaded...
  10. Replies
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    ComboFix 16-06-01.01 - New Owner 06/10/2016 ...

    ComboFix 16-06-01.01 - New Owner 06/10/2016 16:12:14.3.1 - x64
    Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.1916.1005 [GMT -4:00]
    Running from: c:\users\New...
  11. Replies
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    RogueKiller V12.3.2.0 [Jun 6 2016] (Free) by...

    RogueKiller V12.3.2.0 [Jun 6 2016] (Free) by Adlice Software
    mail : http://www.adlice.com/contact/
    Feedback : http://forum.adlice.com
    Website : http://www.adlice.com/software/roguekiller/
    Blog :...
  12. Replies
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    here are the logs Rkill 2.8.4 by Lawrence Abrams...

    here are the logs
    Rkill 2.8.4 by Lawrence Abrams (Grinler)
    http://www.bleepingcomputer.com/
    Copyright 2008-2016 BleepingComputer.com
    More Information about Rkill can be found at this link:
    ...
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    Additional scan result of Farbar Recovery Scan...

    Additional scan result of Farbar Recovery Scan Tool (x64) Version:29-05-2016 02
    Ran by New Owner (2016-05-31 01:48:55)
    Running from C:\Users\New Owner\AppData\Local\Microsoft\Windows\Temporary...
  14. Replies
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    sorry broni I dont recall what happened back...

    sorry broni I dont recall what happened back then. looks like I did quite a bit of work at the time. It"s a friends laptop. An elderly woman and I'm helping her out. that's all I got. your call
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    [RESOLVED] running slow slow slow

    Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:29-05-2016 02
    Ran by New Owner (administrator) on NEWOWNER-PC (29-05-2016 16:36:17)
    Running from C:\Users\New...
  16. problem resolved thanks

    problem resolved thanks
  17. online scanner wont run

    after I accept terms of service. I get a blank pop up.
  18. yes I'm still with you online scan failed to run....

    yes I'm still with you online scan failed to run. here are the others

    Getting user folders.

    Stopping running processes.

    Emptying Temp folders.


    User: All Users
  19. OTL Extras logfile created on: 6/26/2014 6:21:51...

    OTL Extras logfile created on: 6/26/2014 6:21:51 PM - Run 1
    OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\New Owner\Downloads
    64bit- Home Premium Edition Service Pack 1 (Version =...
  20. OTL Extras logfile created on: 6/26/2014 6:21:51...

    OTL Extras logfile created on: 6/26/2014 6:21:51 PM - Run 1
    OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\New Owner\Downloads
    64bit- Home Premium Edition Service Pack 1 (Version =...
  21. OTL logfile created on: 6/26/2014 6:21:51 PM -...

    OTL logfile created on: 6/26/2014 6:21:51 PM - Run 1
    OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\New Owner\Downloads
    64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) -...
  22. OTL logfile created on: 6/26/2014 6:21:51 PM -...

    OTL logfile created on: 6/26/2014 6:21:51 PM - Run 1
    OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\New Owner\Downloads
    64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) -...
  23. here are the results # AdwCleaner v3.213 -...

    here are the results

    # AdwCleaner v3.213 - Report created 26/06/2014 at 17:47:32
    # Updated 23/06/2014 by Xplode
    # Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
    # Username :...
  24. wasn't sure so ran both versions system look...

    wasn't sure so ran both versions

    system look
    Log created at 17:31 on 25/06/2014 by New Owner
    Administrator - Elevation successful
    WARNING: SystemLook running under WOW64. Use SystemLook_x64 for...
  25. I did as you said showing hidden files and op...

    I did as you said showing hidden files and op system files but there is no file ntfs.sys
    I will not do anything more until you advise. Is there a danger that the computer will not boot if I turn it...
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