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  1. Now I get it! I really appreciate everyone's...

    Now I get it!

    I really appreciate everyone's help and especially your polite patience with me.

    Thank you very much Midknyte, jdc2000 and SpywareDr.

    :)
  2. Thanks for your post jdc2000 but I still do not...

    Thanks for your post jdc2000 but I still do not understand how the information regarding a 32-bit or 64-bit version of Windows Vista relates to my question concerning how do I identify whether my pc...
  3. Midnyte, thanks for taking the time to post your...

    Midnyte, thanks for taking the time to post your reply. However I am unsure if you understood my question because I need to choose between two program fixes, one is for a x86-based version of Windows...
  4. x86-based or x64-based version, how can I tell?

    Greetings,

    My pc had to shutdown and restart while coming out of sleep mode (at least that is the message I received). This is the third or fourth same message I have received in as many weeks. It...
  5. Train, Thanks for labeling my problem as...

    Train,

    Thanks for labeling my problem as resolved and for indicating how to do it.

    Glad to hear that you appreciated my follow-ups, it's the least I could have done after all the advice and...
  6. Hi SpywareDr et al, I believe we can now...

    Hi SpywareDr et al,

    I believe we can now assign the “Resolved” label to this case.

    The Microsoft technician called me this morning and asked me for feedback on how my pc was running since...
  7. jdc2000 and SpywareDr, I fully agree with your...

    jdc2000 and SpywareDr,

    I fully agree with your positive comments regarding Microsoft's exceptional service provided to me - but I wish to emphasize that the journey commenced right here and this...
  8. Hi SpywareDr et al, I was just beginning to...

    Hi SpywareDr et al,

    I was just beginning to feel as if I was playing the leading role in the Never Ending Story when suddenly my pc’s problems are no longer around (knock on wood).

    My...
  9. Hi SpywareDr et all, Thanks for your kind...

    Hi SpywareDr et all,

    Thanks for your kind words regarding my posts. I will be pleased to continue posting until this "Volume Shadow Copy Service stopped working" problem is totally resolved,...
  10. Hi SpywareDr et all, Today’s session with...

    Hi SpywareDr et all,

    Today’s session with Microsoft lasted 5 hours and the gentleman I worked with was the busiest and most determined to date – just for the record, all four of the...
  11. jdc2000, thanks for that information, I hope the...

    jdc2000, thanks for that information, I hope the fix for my pc is easier than the one for that third server at your work. In my case, my pc is a stand-alone and is used in my home business only.
    ...
  12. Hi SpywareDr et all, Another long session with...

    Hi SpywareDr et all,

    Another long session with a level 2 technician from Microsoft, started at 6:00 PM EST and ended at 11:00 PM, however he did leave for 90 minutes at one point. Unfortunately I...
  13. Hi SpywareDr et all, No good news to report...

    Hi SpywareDr et all,

    No good news to report yet.

    A Microsoft technician worked with me for several hours today, most of the time he had control of my pc.

    He determined that my pc had some...
  14. Hi SpywareDr et all, Just a quick update -...

    Hi SpywareDr et all,

    Just a quick update - Microsoft called a few minutes ago to tell me that a technical issue prevents them from continuing to resolve my problem today - I believe that is...
  15. Hi SpywareDr et all, Here is a brief progress...

    Hi SpywareDr et all,

    Here is a brief progress report on my experience with Microsoft today.

    I identified the problem as "Microsoft Volume Shadow Copy Service has stopped working" and that I was...
  16. Hi SpywareDr, I will contact Microsoft later...

    Hi SpywareDr,

    I will contact Microsoft later today and will post again to tell you the outcome.

    Thanks once again for all your help and efforts.

    Bob
  17. Thanks Train, now I understand how the...

    Thanks Train, now I understand how the attachments limitation functions.

    SpywareDr, if you would like to see the second and third files (Hotfix-2 and/or Hotfix-3) that I previously tried to post,...
  18. SpywareDr, I am looking over the posts I sent...

    SpywareDr,

    I am looking over the posts I sent this morning and I see the first three attachments are missing. I realize now that I must be limited to 1 MB for the sum of all my attachments not...
  19. and the fourth and final file. Bob

    and the fourth and final file.

    Bob
  20. I tried to send what I thought would be the third...

    I tried to send what I thought would be the third and last file and discovered that the file exceeded the limit by 4.5 KB - so this will be the third file with one more to go.

    I removed the...
  21. and here is the zipped file containing Hotfix 11...

    and here is the zipped file containing Hotfix 11 to 20.

    Bob
  22. Oops - attachment is missing from my previous...

    Oops - attachment is missing from my previous post.

    Here it is now (I hope).

    Did I explain to you that I am really a novice? :)

    Bob
  23. Good morning SpywareDr et all, Thank you for...

    Good morning SpywareDr et all,

    Thank you for the background info on x86. Although I find the overall experience of a sick pc somewhat stressful, I am enjoying the learning part of this experience...
  24. Thank you Train. I tried installing...

    Thank you Train.

    I tried installing SQLServer2005-KB970892-x86-ENU.exe, but it failed. A window opened with the title "Microsoft SQL Server 2005 Service Pack 3 Cumulative Hotfix 4053". The first...
  25. Hi SpywareDr, I ran Seagate's "SeaTools for...

    Hi SpywareDr,
    I ran Seagate's "SeaTools for Windows" and after having success with the Short DST, I decided to also run the Long DST just to be certain and it too produced a passing grade:

    Short...
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