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  1. Replies
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    I haven't done anything yet, but I do notice that...

    I haven't done anything yet, but I do notice that if I power up the printer and it is in its ready state before I press the print button it seems to jump into action without haste. Maybe that is all...
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    Sign in problems with Outlook on Win 10

    I recently upgraded my PC from Win 7 to Win 10. To access Cortana I need to sign in with a Microsoft account. I am having nothing but problems doing this. It seems Microsoft does not recognize any...
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    I am still confused; I have never done this and...

    I am still confused; I have never done this and the link you sent me doesn't make it easy to understand!
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    Sorry, thought it was evident! Windows (I just...

    Sorry, thought it was evident! Windows (I just upgraded to Windows 10 yesterday) but it was doing it on Windows 7.
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    Train, I must admit, I have no idea what you...

    Train, I must admit, I have no idea what you mean! The router is "leased" from my cable company; I haven't done anything since I started with them again in November 2014. Can you explain for a...
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    HPPhotosmart B209a offline

    Hi Docs. I have a fairly new HP printer (Photosmart B209a all-in-one) printer/scanner/copier that lately is always offline. I am connected to a wireless network and shut down my PC when I am done...
  7. Broni, thank you again for helping me rid my PC...

    Broni, thank you again for helping me rid my PC of viruses. I really appreciate the one to one attention and want to be sure you know you are appreciated! I will complete the final step tomorrow. ...
  8. No viruses found with Sophos!

    No viruses found with Sophos!
  9. Farbar Service Scanner Version: 26-07-2015 Ran...

    Farbar Service Scanner Version: 26-07-2015
    Ran by John S. Martin (administrator) on 09-09-2015 at 08:40:56
    Running from "C:\Users\John S. Martin\Downloads"
    Microsoft Windows 7 Home Premium ...
  10. Farbar Service Scanner Version: 26-07-2015 Ran...

    Farbar Service Scanner Version: 26-07-2015
    Ran by John S. Martin (administrator) on 09-09-2015 at 08:40:56
    Running from "C:\Users\John S. Martin\Downloads"
    Microsoft Windows 7 Home Premium ...
  11. Results of screen317's Security Check version...

    Results of screen317's Security Check version 1.008
    Windows 7 Service Pack 1 x64 (UAC is enabled)
    Internet Explorer 11
    ``````````````Antivirus/Firewall Check:``````````````
    Windows...
  12. Sorry Broni---this should be what you want! ...

    Sorry Broni---this should be what you want!


    Fix result of Farbar Recovery Scan Tool (x64) Version:07-09-2015
    Ran by John S. Martin (2015-09-08 08:20:47) Run:1
    Running from C:\Users\John S....
  13. Okay Broni, this should be it! ...

    Okay Broni, this should be it!

    HKLM-x32\...\Run: [] => [X]
    Winlogon\Notify\GoToAssist: C:\Program Files (x86)\Citrix\GoToAssist\514\G2AWinLogon_x64.dll [X]...
  14. Additional scan result of Farbar Recovery Scan...

    Additional scan result of Farbar Recovery Scan Tool (x64) Version:31-08-2015
    Ran by John S. Martin (2015-09-03 08:36:58)
    Running from C:\Users\John S. Martin\Downloads\FRST-OlderVersion
    Boot Mode:...
  15. 2nd half: 2015-08-18 13:40 - 2015-08-18...

    2nd half:


    2015-08-18 13:40 - 2015-08-18 13:40 - 00003072 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-interlocked-l1-1-0.dll
    2015-08-18 13:40 - 2015-08-18 13:40 - 00003072...
  16. Broni, I lost my brother before my plane landed. ...

    Broni, I lost my brother before my plane landed. Thanks for asking. I am a little confused; I am sending the two logs I just created; hopefully this is what you need:

    Scan result of Farbar...
  17. Okay Broni, I was able to get Addition to you! I...

    Okay Broni, I was able to get Addition to you! I will get back to you when I return. Thank you for your help. Steve
  18. Additional scan result of Farbar Recovery Scan...

    Additional scan result of Farbar Recovery Scan Tool (x64) Version:21-08-2015 03
    Ran by John S. Martin (2015-08-22 09:15:46)
    Running from C:\Users\John S. Martin\Downloads
    Boot Mode: Normal...
  19. Broni, I am afraid I need to leave town to see my...

    Broni, I am afraid I need to leave town to see my very ill brother. I don't know for how long but it will be more than five days I am sure. Can I contact you when I return? The infected computer...
  20. Part 2: 2015-08-12 13:18 - 2015-08-18 11:13...

    Part 2:


    2015-08-12 13:18 - 2015-08-18 11:13 - 00000000 ____D C:\Program Files (x86)\Mozilla Firefox
    2015-08-12 03:11 - 2015-07-30 09:13 - 00124624 _____ (Microsoft Corporation)...
  21. Scan result of Farbar Recovery Scan Tool (FRST)...

    Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:21-08-2015 03
    Ran by John S. Martin (administrator) on JOHNSMARTIN-PC (22-08-2015 09:13:25)
    Running from C:\Users\John S....
  22. ComboFix 15-08-20.01 - John S. Martin 08/21/2015 ...

    ComboFix 15-08-20.01 - John S. Martin 08/21/2015 8:03.1.2 - x64
    Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3839.1250 [GMT -4:00]
    Running from: c:\users\John S....
  23. Okay, I figured out how to disable MSEssentials! ...

    Okay, I figured out how to disable MSEssentials! Here is the log from JRT:




    Junkware Removal Tool (JRT) by Malwarebytes
    Version: 7.5.7 (08.18.2015:1)
    OS: Windows 7 Home Premium x64
    Ran by...
  24. Could you tell me how to disable Microsoft...

    Could you tell me how to disable Microsoft Security Essentials?!
  25. # AdwCleaner v5.002 - Logfile created 20/08/2015...

    # AdwCleaner v5.002 - Logfile created 20/08/2015 at 08:37:38
    # Updated 18/08/2015 by Xplode
    # Database : 2015-08-18.2 [Server]
    # Operating system : Windows 7 Home Premium Service Pack 1 (x64)
    #...
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