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  1. Yes, that is always where I download anything for...

    Yes, that is always where I download anything for my HP products as I believe anything updated will be there......So, I worked again today trying to get this problem solved. I removed anything...
  2. Yes, I am logged in as the administrator. I can...

    Yes, I am logged in as the administrator. I can print but I can't scan to computer using the needed software I'm trying to set up on my computer. The desktop software was always in the full version...
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    After changing out my keyboard, my programs seem...

    After changing out my keyboard, my programs seem to be stable again. I haven't had any strange pop ups since using a different keyboard. I never heard of a keyboard going bad but now I will know....
  4. The windows 10 operating system on my computer...

    The windows 10 operating system on my computer came with my computer, not an upgrade. I didn't even re-install windows. I just started having problems with the HP desktop software so I uninstalled...
  5. Broni had me do another clean and it is cleaned....

    Broni had me do another clean and it is cleaned. The problem I believe doesn't relate with a virus. It is relating to the HP software. It installs the printer properly but when it produces the...
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    I was just thinking that since things were...

    I was just thinking that since things were happening without me giving the commands on my keyboard, maybe it is the keyboard, therefore, I just changed it out with another keyboard I have and will...
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    When I'm navigating on websites and typing...

    When I'm navigating on websites and typing something in, another page or small box opens up. It contains the word "open". I have to close that up and go back to the page I was on to complete what I...
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    # AdwCleaner 7.0.8.0 - Logfile created on Sat Apr...

    # AdwCleaner 7.0.8.0 - Logfile created on Sat Apr 07 17:53:02 2018
    # Updated on 2018/08/02 by Malwarebytes
    # Running on Windows 10 Home (X64)
    # Mode: clean
    # Support:...
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    Malwarebytes www.malwarebytes.com -Log...

    Malwarebytes
    www.malwarebytes.com

    -Log Details-
    Scan Date: 4/7/18
    Scan Time: 12:37 PM
    Log File: 5d9b03a0-3a8a-11e8-910b-1c1b0d4ba688.json
    Administrator: Yes

    -Software Information-
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    RogueKiller V12.12.11.0 (x64) [Apr 3 2018]...

    RogueKiller V12.12.11.0 (x64) [Apr 3 2018] (Free) by Adlice Software
    mail : http://www.adlice.com/contact/
    Feedback : https://forum.adlice.com
    Website :...
  11. [RESOLVED] Computer software resisting install

    I am having problems re installing my HP 5660 envy printer after Broni cleaned my computer up for me with step by step instructions. My printer will simply not install right. The connection is there...
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    I have used IE, firefox and chrome. The same...

    I have used IE, firefox and chrome. The same thing happens in all the browsers. I had called my internet company yesterday and told them to check my status as I may be being hacked through the...
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    I am having a problem with my printer ever since...

    I am having a problem with my printer ever since we cleaned my computer. I just can't use it. Everytime I use the icon on the desktop to access coping a paper to desktop, it brings up a page to...
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    I will surely let you know how it's running and...

    I will surely let you know how it's running and will use your suggestions you mentioned. Thank you for all your help.
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    Nothing found in Sophos Virus Removal Tool

    Nothing found in Sophos Virus Removal Tool
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    Farbar Service Scanner Version: 27-01-2016 Ran...

    Farbar Service Scanner Version: 27-01-2016
    Ran by imanetter2 (administrator) on 01-04-2018 at 17:20:54
    Running from "C:\Users\imanetter2\Downloads"
    Microsoft Windows 10 Home (X64)
    Boot Mode:...
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    Results of screen317's Security Check version...

    Results of screen317's Security Check version 1.014 --- 12/23/15
    x64 (UAC is enabled)
    Internet Explorer 11
    ``````````````Antivirus/Firewall Check:``````````````
    Windows Firewall...
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    In the meantime, I am having other problems. Some...

    In the meantime, I am having other problems. Some of my logins are coming up invalid and will not let me into sites I frequently visit. I am locked out for trying too many times. I think the...
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    Fix result of Farbar Recovery Scan Tool (x64)...

    Fix result of Farbar Recovery Scan Tool (x64) Version: 14.03.2018
    Ran by imanetter2 (31-03-2018 18:53:19) Run:1
    Running from C:\Users\imanetter2\Downloads
    Loaded Profiles: imanetter2 (Available...
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    Is this what you want? ...

    Is this what you want?

    HKU\S-1-5-21-307245717-3383863141-3362516440-1005\...\MountPoints2: {29d0244a-0a99-11e8-a059-1c1b0d4ba688} - "K:\windows\AutoRun.exe"
    U3 mfeavfk01; no ImagePath...
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    After running the program FRST, it brings up the...

    After running the program FRST, it brings up the 2 notepads for FRST and Addition. When I press fix, nothing happens. The directory where the FRST application is does not show a fixlog.txt anywhere.
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    ==================== FirewallRules (Whitelisted)...

    ==================== FirewallRules (Whitelisted) ===============

    (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed...
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    ==================== Shortcuts & WMI...

    ==================== Shortcuts & WMI ========================

    (The entries could be listed to be restored or removed.)


    Shortcut: C:\Users\imanetter2\Desktop\For New Computer 3-16-17\For New...
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    Additional scan result of Farbar Recovery Scan...

    Additional scan result of Farbar Recovery Scan Tool (x64) Version: 14.03.2018
    Ran by imanetter2 (29-03-2018 22:27:24)
    Running from...
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    ==================== NetSvcs (Whitelisted)...

    ==================== NetSvcs (Whitelisted) ===================

    (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)...
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