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September 28th, 2016, 07:14 PM
I used Acronis to clone the disk over to the SSD.
I was able to get the back panel off for the cleaning. I got several clumps out from between the fan and vents, along with some out from between...
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September 26th, 2016, 06:33 PM
I blew out some sizeable chunks of dust from the interior fans and now it doesn't appear to be overheating (or at least not in the 25 minutes I let it attempt to boot, but still no actual booting...
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September 26th, 2016, 04:38 PM
That's what I'm thinking, yes.
It's an HP ENVY 15-3040NR
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September 26th, 2016, 02:13 PM
No USB devices to disconnect on this one.
I think we may have dialed in on the problem: I had previously let it sit loading windows for about 20 minutes, but upon trying to reproduce that for...
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September 23rd, 2016, 02:33 PM
It's a HP Envy15 laptop.
The chkdsk I initiated via windows with the two options for "automatically fix file system errors" and "scan for and attempt recovery of bad sectors".
Event Viewer...
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September 22nd, 2016, 07:22 PM
I have a laptop that hangs at "Starting Windows" when booting normally, but that will boot into Safe Mode just fine.
I've tried:
-letting Startup Repair run
-disabling all non-microsoft...
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Got a Windows 10 PC where the Store app immediately closes after being opened. I determined the problem was that a couple of its critical files were erroneously quarantined as viruses, but when the...
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July 20th, 2015, 11:57 AM
Yes, issue is resolved and everything looks good. Thank you for your help!
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July 13th, 2015, 01:41 PM
And no threats detected in Sophos
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July 13th, 2015, 01:41 PM
Farbar Service Scanner Version: 17-01-2015
Ran by Lucy (administrator) on 10-07-2015 at 16:24:45
Running from "C:\Users\Lucy\Desktop"
Microsoft Windows 8.1 (X64)
Boot Mode: Normal...
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July 13th, 2015, 01:40 PM
Results of screen317's Security Check version 1.005
x64 (UAC is enabled)
Internet Explorer 11
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled! ...
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Fix result of Farbar Recovery Scan Tool (x64) Version:28-06-2015 01
Ran by Lucy at 2015-07-09 10:20:12 Run:2
Running from F:\Antivirus
Loaded Profiles: Lucy (Available Profiles: Lucy)
Boot Mode:...
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Additional scan result of Farbar Recovery Scan Tool (x64) Version:28-06-2015 01
Ran by Lucy at 2015-07-08 08:05:22
Running from F:\Antivirus
Boot Mode: Normal...
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2015-06-30 19:07 - 2015-06-30 19:07 - 00788680 _____ (Microsoft Corporation) C:\WINDOWS\system32\oleaut32.dll
2015-06-30 19:07 - 2015-06-30 19:07 - 00602776 _____ (Microsoft Corporation)...
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Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:28-06-2015 01
Ran by Lucy (administrator) on PELLITTERI on 08-07-2015 08:03:52
Running from F:\Antivirus
Loaded Profiles: Lucy...
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Sorry, got caught up in running scans and didn't stop to think that rkill and roguekiller are two completely different programs:
RogueKiller V10.9.0.0 [Jul 6 2015] by Adlice Software
mail :...
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Forgot the rkill log:
This log file is located at C:\rkill.log.
Please post this only if requested to by the person helping you.
Otherwise you can close this log when you wish.
Rkill...
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~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 7.2.8 (07.03.2015:1)
OS: Windows 8.1 x64
Ran by Lucy on Fri 07/03/2015 at...
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# AdwCleaner v4.207 - Logfile created 03/07/2015 at 21:30:50
# Updated 21/06/2015 by Xplode
# Database : 2015-06-21.1 [Local]
# Operating system : Windows 8.1 (x64)
# Username : Lucy -...
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Malwarebytes Anti-Malware
www.malwarebytes.org
Scan Date: 7/2/2015
Scan Time: 5:15 PM
Logfile: cleaned-mbam.txt
Administrator: Yes
Version: 2.1.8.1057
Malware Database: v2015.07.02.05
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Fix result of Farbar Recovery Scan Tool (x64) Version:28-06-2015 01
Ran by Lucy at 2015-07-02 09:46:20 Run:1
Running from F:\Antivirus
Loaded Profiles: Lucy (Available Profiles: Lucy)
Boot Mode:...
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Additional scan result of Farbar Recovery Scan Tool (x64) Version:28-06-2015 01
Ran by Lucy at 2015-07-01 12:10:51
Running from F:\Antivirus
Boot Mode: Normal...
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2015-06-30 18:57 - 2015-06-30 18:57 - 00325464 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\USBXHCI.SYS
2015-06-30 18:57 - 2015-06-30 18:57 - 00158720 _____ (Microsoft Corporation)...
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Got a Win 8.1 PC that game in with mountains of malware and a handful of viruses on it. It's had Malwarebytes, Combofix, MSE, and CCleaner scans run on it in that order, but Internet Explorer is...
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April 13th, 2015, 02:09 PM
A client accidentally set their Onenote to sync to their local PC instead of Onedrive and has subsequently lost the changes they had made to the document prior to making the change. Worse yet, they...
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