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I did uninstall and all seems to be working. As I understood what I read about what it is suppose to do is identify packets that are video and give them priority when downloading a video and...

Thanks for the link. I will try uninstalling and see how that goes.

I have a Dell laptop and in checking some of the apps in Menu found SmartByte. It seems to test upload and download speed, but what does it do other than that? How is assisting me?