August 12th, 2019, 02:16 AM
Thanks for the update. That's weird about the router. Did you try updating the firmware or even going back one version? Anyway, glad you got it sorted out
August 7th, 2019, 03:17 AM
192.168.0.1 is the ROUTER config page. I said to connect to the MODEM config page at 192.168.100.1.
Did you test your sister's modem with your router? Are both routers the same model?
If the...
August 6th, 2019, 10:46 PM
Did you try a different coax cable? Is there another coax wall jack you could try?
Are you sure that the router is losing connection to the modem? Even if the internet connection is dropping,...
August 6th, 2019, 02:44 PM
Like jdc2000 said, we need the exact make/model so that we know what we are working with.
I'm guessing you tried different ethernet cables also?
Definitely check the firmware version on both...
August 6th, 2019, 06:00 AM
I doubt it is an ISP issue if you can connect directly to the modem.
What are the make/model of the modem and router?
So you're checking the connection from the router's config page?
