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.......... :D

Since he is in Germany, I'll probably not hear from him until tomorrow. I told him to use IOBit after he uninstalls the software then run IOBit to clean out the left overs, then reboot and reinstall...

I don't know why I thought you all used IOBit... Thanks for the link and name of geek uninstaller. I don't need one yet as I don't install things that I need to uninstall. :D

I gave him IOBit instead.

I got more information from him. He said that when he uninstalled the old drivers it left his settings and profile settings even after he installed the new Windows 10 software/drivers.

The...

Not mine. This question is for a friend of mine and since I do not use Windows 10. I helped him get the drivers/software for his Windows 10 computer and helped him get it installed. However he says...