Partition Magic 8.0 uninstall problem

I have been getting an annoying error message on starting up Windows XP. It says,'XMNT missing, skipping Autocheck' It then carries on starting up. I had read that this was due to my using Partition Magic 8.0 to partition my new external HD. I then tried to uninstall but could not find it in Add/Remove or within the program itself. I therefore did a search and deleted the folders. However, the error message was still there. I checked the registry and saw that Powerquest ( the folder for PM 8 ) was still there. I am unsure what to do next as I know that it can be risky touching the Registry.

Any suggestions, please?

Regards

Bill Birchall

Bill,


Here are a couple of "Complete Uninstallers"


Link 1

Link 2


Liam

williambirchall--Try re-installing PM and then uninstalling. Never just delete program files from the hard drive (unless the program is a non-installing program, running just from a .exe file). This gets rid of the files, but could leave stuff behind in the Registry.
If that does not work, then consider removing references in the Registry to Powerquest. First back up the Registry (or at least the keys you intend to delete) so you can restore if needed. Registry File|Export. Or right click on the folder (to be deleted) in the left panel|Export. These steps will create a .reg file which you can right click|Merge to restore to previous settings. And if you have System Restore turned on, it will give you another change to restore things.
Symantec has an onlilne tech support site.
http://www.symantec.com/techsupp/consumer.html
Not always the easiest to use, however.
P.S. Are you sure that message comes from Partition Magic and not BootMagic? You might look in Add/Remove for Boot Magic. I seem to remember it was a separate install.
However, I would still do the reinstall and uninstall PM since you have removed some files manually.

Liam/858 and Welshjim

Thanks for the input. Liam- I use Ashampoo Uninstaller and it did not pick up Partition Magic.

Welshjim- I did remove and try to re-install but I now have a failure on installshield.exe saying there is an error 1628 and I STILL get the error message 'xmnt2002 missing skipping autocheck'. I cannot sort this but at least the computer is still running!!. Thanks anyway.

Regards

Bill

williambirchall--Sorry I could not be of more help. There are only two Google references to that error message and they are in Danish.
http://www.google.com/search?sourcei...g+autocheck%22
However, I do not think any solution is offered.
You did check for Boot Magic?

Welshjim

Thanks for your efforts. I have looked for BootMagic (which I have never heard of) and have found no trace.

Regards

Bill

To All
Just to let you know that I appear to have got rid of the error message by completely removing Partition Magic from my system.

Thanks

Bill Birchall

You're Welcome, Glad you got it sorted, :)




Liam

In case you reinstall & run into the same problem, here's what I did to fix the same issue (perform at BOTH fixes):

Source:

http://service1.symantec.com/SUPPORT...256e91005066ad

/b0316214f90fadd888256e9f00607ba5?OpenDocument&prod=PartitionMagic&ver=8.0&src=sg&pc

ode=pmagic&svy=&csm=no

1 - Re: Error 993 Partition contains open files. Use the operating system check

utility

2 - Error: "xmnt2002 not found . . ." or "autochk not found . . ." when rebooting

after using PartitionMagic (See Below)
--------------------------------------------------------------------------------

Re: Error 993 Partition contains open files. Use the operating system check utility

Solution: Error 993 Partition contains open files. Use the operating system check

utility.


To fix this error:

1. Disable any antivirus programs on your system.

2. For Windows 9x systems: Run ScanDisk.
For Windows 2000/XP systems: Run CHKDSK.



To run ScanDisk:

1. Boot the computer from a Windows Startup diskette.

2. At the A:\ prompt, type: SCANDISK

3. Once the basic scan is complete, choose to run the thorough scan as well.


To run CHKDSK:

1. Boot from your Windows 2000 or XP installation CD.

2. Select the Repair option.

3. Select the Recovery Console option.

4. If you have a Windows 2000 system, type the following at the command prompt:

CHKDSK /F
If you have a Windows XP system, type the following at the command prompt: CHKDSK /P

5. Once the disk check has completed, type the following at the command prompt:

CHKDSK /R
----------------------------------------------------------------------------

Error: "xmnt2002 not found . . ." or "autochk not found . . ." when rebooting after

using PartitionMagic

Situation:
When you reboot the computer after making a change with PartitionMagic, you see an

error message similar to the following:

"xmnt2002 not found skipping autocheck"
"autochk not found skipping autocheck"

Solution:
This problem can occur if you uninstall PartitionMagic, if the file Xmnt2002.exe is

corrupted, or if you change the letter of the drive on which PartitionMagic is

installed. To resolve the problem, follow the instructions that describe your

situation:


Error occurs after uninstalling PartitionMagic
If the error is occurring because PartitionMagic has been uninstalled, or because

the Xmnt2002.exe file has been deleted or is corrupted, you can resolve the problem

by reinstalling PartitionMagic.

Error occurs after changing a drive letter
If the system partition has been moved or its drive letter has been changed, it is

necessary to manually remove a key from the registry to resolve the problem. Follow

the instructions for your version of Windows:


--------------------------------------------------------------------------------
WARNING: We strongly recommend that you back up the registry before you make any

changes to it. Incorrect changes to the registry can result in permanent data loss

or corrupted files. Modify only the keys that are specified. Read the document How

to back up the Windows registry for instructions.
--------------------------------------------------------------------------------

Click an icon to either expand ( ) or collapse ( ) each section. (If you cannot

expand a section, then read the document Cannot expand sections in a Symantec

Knowledge Base document.)

Removing the registry key in Windows XP

To remove the registry key in Windows XP
Exit all programs.
On the Windows taskbar, click Start > Run.
In the Run dialog box, type the following:

regedit

Click OK.
In the Registry Editor, navigate to the following key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager

In the right pane, double-click the following value.

BootExecute

The Edit String dialog box appears.
Remove the line that references Xmnt2002.
For example, if the data value of BootExecute is:

autocheck xmnt2002 /bat="C:\WINDOWS\TEMP\PQ_BATCH.PQB" /win="C:\WINDOWS"

/dbg="C:\WINDOWS\TEMP\PQ_DEBUG.TXT" /ver=262144 /prd="PartitionMagic"
autocheck autochk *

then remove the first line so that the value looks like the following:

autocheck autochk *

Click OK.
Exit the Registry Editor.
Reboot the computer.

Removing the registry key in Windows 2000

To remove the registry key in Windows 2000
Exit all open programs.
On the Windows taskbar, click Start > Run.
In the Run dialog box, type the following:

regedt32

Click OK.
In the Registry Editor, navigate to the following key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager

In the right pane, double-click the following value.

BootExecute

The Edit String dialog appears.
Remove the line that references Xmnt2002.
For example If the data value of BootExecute is:

autocheck xmnt2002 /bat="C:\WINDOWS\TEMP\PQ_BATCH.PQB" /win="C:\WINDOWS"

/dbg="C:\WINDOWS\TEMP\PQ_DEBUG.TXT" /ver=262144 /prd="PartitionMagic"
autocheck autochk *

then remove the first line so the value looks like the following:

autocheck autochk *

Click OK.
Exit the Registry Editor.
Reboot the computer.

Alternately, you can download and run the BootExecute.exe utility from the Symantec

FTP site. This file will make the necessary changes to the registry automatically.


Technical Information:
When PartitionMagic needs to make changes to the System partition, it assigns a

BootExecute command in the registry (the same type of command as those placed by

CHKDSK). After the batch operation has finished, the command is removed. The

Xmnt2002.exe file is the target file for operations being performed in Windows

NT/2000/XP.

This error occurs when the BootExecute command remains in the registry but the

Xmnt2002 file that it references has been eliminated or removed from the System32

folder. This can occur when the System partition's drive letter changes, the

partition that Partition Magic on which installed is moved or deleted, or if

Partition Magic is uninstalled before it has completed the batch operation and

removed the BootExecute command.