Malwarebytes on my computer, an older Dell running W7, seems to be misbehaving. Whenever I hit the icon to try to bring M'bytes up, I get a popup reply , and it takes a while, saying "Unable to connect the service". I cannot bring up the initial M'bytes screen, let alone run a scan.
I've tried one possible solution I found online.
Malwarebytes unable to connect to the service.
Possible fix:
1. Press Windows Key + R to open the run dialog
2. In the box that comes up, type services.msc and click OK
3. In the list, find Windows Management Instrumentation, and double click it
4. Change startup type to Automatic
5. Reboot
6. See if you can open Malwarebytes
That didn't work. The setting was already on automatic. I applied the setting again, but to no effect.
I'd appreciate any thought or help.