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Sounds like either a setting issue, play back vs speakers.
R-click your speaker and select Playback device.
I have to do that and either select speakers , head phones or USB output..
Right Click on the Speaker icon in the System tray
Click "Playback Devices"
Select which device you wish to use and then click "Set as Default"
EXAMPLE
http://discussions.virtualdr.com/ima.../2016/09/1.jpg
Background info:
http://www.thewindowsclub.com/no-sound-on-windows-8-7
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Train,
Have done that, getting no audio then. Got any other idea?
jdc2000,
Will go a head and disassembly it
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Be sure they ain't slipped a audio program in on you other than the windows one.
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Found a loose connection when I disassembly it. Now the audio is working through speaker. Thanks.
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Thanks for letting us know!
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Thanks for the update. Glad you got it fixed.