[RESOLVED] When you have some spare time, please take a look
I'm in a small home office environment (6 computer network). One of the computers has been highly neglected from any updates and scans and so forth. The user finally complained enough about the computer doing funny things and running slow that I went and took a look. I have followed the rules given in the HijackThis sticky. I ran all the client side programs in safe mode and lots of stuff got nuked. So the problem I suppose is the system is running really slow. I scanned through the hijack log myself and think that there are at the very least 2 issues: the keyhook.exe and rlvknlg.exe. One of the programs or scans you all suggested detected the rlvknlg.exe and said it was removed (I think) but it is back it would appear. The keylogger lite is on there for a reason, seems to be the only password protected keylogger that is freeware I could find. I use that coupled with googledesktop to monitor the usage of the web on the computers. Since novice users don’t suspect googledesktop to be doing anything and rarely know what it is. A freeware solution to monitoring and controlling internet usage would be nice to know of or even a low cost software solution (if you guys could suggest anything). On startup I am also receiving the message box with title: Found EBAPI2 details are as follows: c:\WINNT\system\EBAPI2.dll Windows update is also constantly trying to install update KB823353 (security update for Outlook Express), I think the problem might be the service pack version is incompatible or something. I have no idea what this all means to be honest *shrug*. I’m only an intermediate level computer user that knows how to follow directions well enough. When someone gets the time feel free to give me some suggestions on how to nuke the stuff that isn’t good and maybe stuff I should tell the user to deal without to improve system resource usage (I noticed some dumb yahoo junk on there, *rolls eyes*). Thanks for everything you guys do for the inept computer user community out there.
Logfile of HijackThis v1.99.1
Scan saved at 10:56:54 AM, on 1/12/2006
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\WINNT\system32\hidserv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\System32\keyhook.exe
C:\WINNT\htpatch.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\ESPNRunTime\DIGServices.exe
C:\progra~1\yahoo!\YCentral\YahooCentral.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\winnt\system32\rlvknlg.exe
C:\WINNT\system32\ctfmon.exe
C:\Program Files\Perfect Keylogger Lite\bpk.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Softissimo\Lexibase Pro\exe\L-Express.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\WINNT\system32\sistray.exe
C:\Program Files\Softissimo\Lexibase Pro\exe\lexibase.exe
C:\Program Files\Yahoo!\WidgetEngine\YahooWidgetEngine.exe
C:\Program Files\Yahoo!\WidgetEngine\YahooWidgetEngine.exe
C:\Program Files\Yahoo!\WidgetEngine\YahooWidgetEngine.exe
C:\WINNT\system32\wuauclt.exe
C:\Documents and Settings\Presidente\Desktop\UTILITIES\Registry&Startup\HijackThis\HjkThs.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/...ch/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/...ch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: ajBar BHO - {5A074B21-F830-49de-A31B-5BB9D7F6B407} - C:\Program Files\AskJeeves\bar\bin\ajBar.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: XBTB09580 Class - {FFDA4F6F-2EA3-4942-9420-E42880965A3A} - C:\PROGRA~1\WORDRE~1\WORDRE~1.DLL (file missing)
O3 - Toolbar: Translator - {FF284F5C-7CF9-4682-8701-D467C1DBB99F} - C:\Program Files\PRMT6\PRMTIE\prmtie.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O3 - Toolbar: WordReferenceEsEn - {5776A2BC-D803-47F6-9DC0-8344DB8D604C} - C:\Program Files\WordReferenceEsEn\wordreferenceEsEn.dll (file missing)
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll
O3 - Toolbar: &ESPN - {AE6F2894-AF10-4C9C-B16E-1DFC6FF8C0C6} - C:\Program Files\ESPN\Toolbar\DIGToolBar.dll
O3 - Toolbar: &Ask Jeeves - {5A074B29-F830-49de-A31B-5BB9D7F6B407} - C:\Program Files\AskJeeves\bar\bin\ajBar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [SiS Windows KeyHook] C:\WINNT\System32\keyhook.exe
O4 - HKLM\..\Run: [HTpatch] C:\WINNT\htpatch.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINNT\system32\NeroCheck.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [EPSON Stylus C83 Series] C:\WINNT\System32\spool\DRIVERS\W32X86\3\E_S4I4D1.EXE /P23 "EPSON Stylus C83 Series" /O6 "USB001" /M "Stylus C83"
O4 - HKLM\..\Run: [Ink Monitor] C:\Program Files\EPSON\Ink Monitor\InkMonitor.exe
O4 - HKLM\..\Run: [\\FOS\EPSON Stylus C83 Series] C:\WINNT\System32\spool\DRIVERS\W32X86\3\E_S4I4D1.EXE /P29 "\\FOS\EPSON Stylus C83 Series" /O6 "USB002" /M "Stylus C83"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe
O4 - HKLM\..\Run: [DIGServices] C:\Program Files\ESPNRunTime\DIGServices.exe /brand=ESPN /priority=0 /poll=24
O4 - HKLM\..\Run: [YCentral] c:\progra~1\yahoo!\YCentral\YahooCentral.exe
O4 - HKLM\..\Run: [ClamWin] "C:\Program Files\ClamWin\bin\ClamTray.exe" --logon
O4 - HKLM\..\Run: [RelevantKnowledge] c:\winnt\system32\rlvknlg.exe -boot
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O4 - HKCU\..\Run: [BPK] C:\Program Files\Perfect Keylogger Lite\bpk.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: Yahoo! Widget Engine.lnk = C:\Program Files\Yahoo!\WidgetEngine\YahooWidgetEngine.exe
O4 - Global Startup: Lexibase Express.lnk = C:\Program Files\Softissimo\Lexibase Pro\exe\L-Express.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Utility Tray.lnk = C:\WINNT\system32\sistray.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Search - http://speedbar.ask.com/menusearch.html?p=4
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Save To MyJeeves - res://C:\Program Files\AskJeeves\bar\bin\saveit.ocx/imageit.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {7A2EFD41-E6B3-11D2-89E3-00E0292EE574} - C:\Program Files\PRMT6\PRMTIE\prmtie5.htm
O9 - Extra 'Tools' menuitem: Translate - {7A2EFD41-E6B3-11D2-89E3-00E0292EE574} - C:\Program Files\PRMT6\PRMTIE\prmtie5.htm
O9 - Extra button: (no name) - {7A2EFD41-E6B3-11D2-89E3-00E0292EE575} - C:\Program Files\PRMT6\PRMTIE\options.htm
O9 - Extra 'Tools' menuitem: Customize translation options - {7A2EFD41-E6B3-11D2-89E3-00E0292EE575} - C:\Program Files\PRMT6\PRMTIE\options.htm
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yaho...st20040510.cab
O20 - Winlogon Notify: NavLogon - C:\WINNT\System32\NavLogon.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe