Java problems after install - can't open Java control panel
I hope someone can help me, I am going absolutely crazy trying to figure this out.
Two days ago my Norton identified a tracing cookie on my computer. Norton fixed the problem, but ever since then my java has not worked.
For example, I will open pogo.com and select a game to play. A second screen opens as usual and then all of my internet explorer windows close almost instantly with no errors or warnings.
I have uninstalled and reinstalled java 6 update 2 twice. I have tried accessing the Java control panel and it will not open.
I am very concerned that I still have a virus or someone has access to my computer and I'm going absolutely crazy trying to determine what's going on.
I've cleared all temporary internet files and cookies, I just don't know what to do besides formatting the entire computer and starting over. I really don't want to do that as my computer is only 9 months old.
HELP!!
thanks
Followed steps with some failures - dll registration
1. Right click Desktop/Properties
Make sure that colours are set to 256
- color options are only medium (16 bit) or high (32 bit) and selection is 16 bit
2. IE/Tools/Internet Options/Security/Custom (at bottom)
Scroll down to bottom to
Scripting of Java applets
Check “Enable”
- already selected
Then click the Advanced Tab
Scroll down and make sure Java is enabled here too
- option "Use JRE 1.6.0_02 for <applet> (requires restart)" is selected.
3. Register these files
Start/Run and type in
regsvr32 Shdocvw.dll
OK
- file registration failed "Loadlibrary ("shdocvw.dll") failed - the specified module could not be found"
Repeat the above for all of the following dlls
regsvr32 Shell32.dll - successful
regsvr32 Oleaut32.dll - successful
regsvr32 Actxprxy.dll - successful
regsvr32 Mshtml.dll - Failed - "mshtml.dll was loaded, but the DllRegisterserver entry point was not found, this file cannot be registered"
regsvr32 Urlmon.dll - successful
4. Go to your Control Panel
Open Java (You may need to switch to "Classic view")
Click the “Delete Files” button. Then OK.
Is this what you can`t open?
- This is the console that I still cannot open. In internet explorer, I click on Tools/Sun Java Console and all internet explorer windows are terminated.
5 Java test
http://www.java.com/en/download/help/testvm.xml
- I clicked on this link and immediately all my internet explorer windows are terminated.
Any thoughts?
Thank you very much for all your info!!
