Router stops connecting to net with Cox cable
I just moved from Atlanta to Las Vegas. I was running a home network in Atlanta with a Netgear Wireless G router and Comcast cable as my broadband provider. No problems in Atlanta.
After my cable and internet were hooked up here in Vegas connecting directly to the cable modem wired was fine. When I hooked up the Netgear router a curious thing happened. If a ran an ethernet cable from the router to my laptop it connected fine. When I unplugged the cable to go wireless, I could see a connect icon in the tray which indicated an excellent connection to the router. However, when I opened my browser nothing worked. I got that awful can't connect page.
Cox cable was no help saying they did not support routers and told me to call Netgear. I ended up having to pay a premium fee but somehow the tech got it to work. He made me reset the router and pull the plug while continuing to press the reset button. He said the techs told him something about the capacitors. It worked temporarily and then stopped. Figuring it was a defective router I bought a D-Link router to try and it seemed fine. Suddenly while surfing it just now internet access stopped again even though the connection to the router was great. I unplugged both the router and the cable modem and then plugged them back in again. Now it works again????
So what's wrong? Is it Cox cable's broadband? Is it incompatible with networks and broadband? Is it my laptop or settings? What d I do? Help!!!!
Wireless disconnects randomly with Cox Cable
I've used a NetGear and a Linksys wireless router with Cox Cable and both of them exhibit the same behavior: you connect using the wireless connection and you're fine for 10-20 min. Then, for no reason, you're disconnected. It then takes much longer than normal to connect to the wireless router than it did with AT&T. I never had this problem with SBC or AT&T with the same routers. There may be some issue with the cable modem getting a new IP or something that freaks out the router. It's as if you have to do a full release and renew each time this happens. When you're wired, though, this isn't a problem. I stay connected for days on end. Is there a specific router that works better with Cox? Again, this is an issue that happens several times each day and isn't something you can fix by just turning off the router. It's constant. If it was once a week, then it's fine but this is every day, every hour, on a regular basis. Since I do demos from home using goto meeting, I can't have my router going up and down on me every hour. Any suggestions on how to make it stop the random behavior? I know how to get it back when it goes down. That's not the problem. The problem is the fact that it keeps going down and why it keeps doing that.